Distribution Services Manager

1 week ago

Dubai, United Arab Emirates Expeditors Full time

Company Description

We take care of our employees, and they take care of our customers

Become a member of a global community The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within — more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs — they’re chances to grow, do what you love and build a career with us

**Job Description**:
Manages distribution product for the branch. The distribution manager seeks new distribution services opportunities and cooperates with sales to turn new opportunities into profitable business. This position has the following major components but not limited to:

- Sales activities.
- Preparing Scope & Rates.
- Preparing and implementation of the SOP.
- Customer retention.
- Operational, training and other activities.
- Provide necessary information to accounting to produce monthly client P&L
- Analyze client P&L and send to Geo product Director monthly as per OPS.** Budgets**: Expected to prepare a yearly budget that increases and challenges their revenues over the current year. This increase need not necessarily satisfy corporate objectives, but rather indicate healthy progress in the department and have profitability as its goal. Of course, a genuine effort to achieve it is expected as well.

**Credit and Collection**: Expected to follow the credit and collection policy of the company. This means extending the effort towards protecting the Company before extending credit by obtaining credit agreements, getting approved credit limits, and then keeping clients within them as well as routinely calling and collecting funds on past dues.

**Strategy**: Designs a local support structure to meet agreed strategy and goals. Gains agreement from District Manager-Regional Distribution Services for annual Strategy and Business Plan. Establishes operational procedures for all warehousing/distribution activities. Oversees all requests for warehouse equipment repairs/purchases.

**Sales**: Have a comprehensive sales program that involves, proportionately, each person (including themselves) within the department to secure and maintain new customers. The program should hold them accountable for their results and meet the corporate objectives. Presents product and attract potential customer attention. Makes 5 sales calls per week to potential Distribution Services clients and record them into TeamSell. Submits Sales and Activities Report indicating sales calls planned and executed significant distribution activity during past week and plan for the next week to the Distribution Services Regional Director. Creates a comprehensive sales program to secure and maintain new customers. Identifies needs and sells detailed and tailored services that provide value-added services to potential clients. Provides Scope and Rates. Follows the credit policy of the company.
Implement New Business: Works with the District Manager to help make hiring decision on all distribution/warehouse personnel. Creates a Standard Operating Procedure (SOP). Develops a local supplier/vendor base to ensure flexibility in service offerings. Submits all quotations for new distribution services accounts in draft Scope & Rates form along with pricing template to Geography Director prior to mailing the Scope & Rates to the client. Prepares and presents the Scope & Rates with terms and conditions on reverse side in person to the client when practical prior to receiving freight.
- ** Operations**:Be literate in all aspects of Expeditors’ businesses and operations including accounting, and the functions of Expeditors computer systems and, in weak areas, endeavors to improve upon them constantly. Be able to use the EDMS system at full and be able to demonstrate Expo. Reviews records/reports for accuracy of information and compliance with established procedures. Reviews records/reports to determine reasons for discrepancies between inventory and stock control records and recommends remedial actions to resolve discrepancies. Responsible for overall Distribution warehouse safety within the branch along si

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