Fitness Assistant

1 month ago


Al Barsha, United Arab Emirates INFRASLIMX ONE FITNESS CLUB Full time

INFRASLIMX STUDIO FITNESS ASSISTANT
In this role, you will be required to:

- Female Only
- Provide outstanding customer service to clients by booking them appointments, welcoming them, checking them in, assisting with the use of fitness equipment and dealing with any issues or complaints.
- Act as first point of contact for customers, who visit the salon or contact the company to enquire about services or products, and to make sure they have the best customer experience and leave extremely happy and satisfied with the service they receive.
- Greet clients warmly, welcome walk-ins, answer questions about services and products and schedule appointments based on availability.
- Book, assist and confirm appointments correctly and efficiently without any mistakes to create the highest productivity and to minimize down time.
- Assist clients with the use of fitness equipment, provide information and advice until they are satisfied, and their individual needs are met.
- Manage all areas of studio operations, process transactions, issue receipts, take responsibility for daily financial revenue report and other operational reports, offer branded merchandise and refreshments to clients.
- Maintain a tidy and welcoming reception area and ensure housekeeping standards are maintained at the highest level, to sanitization standards of the beauty and fitness industry.
- Build long-term relationships, engage with clients to understand their feelings, and needs. Inform clients about new services, offers and discounts. Update client records with details, appointments and services offered and used.
- Address and handle client concerns and complaints professionally and efficiently resulting in 100% customer satisfaction.

.. and all other reasonable tasks to fulfil business’ needs as requested by the Branch Manager.

**Job Types**: Full-time, Contract
Contract length: 24 months

Pay: AED5,000.00 per month

Ability to commute/relocate:

- Al Barsha: Reliably commute or planning to relocate before starting work (required)

Application Deadline: 30/11/2024


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