Receptionist

3 weeks ago


Al Barsha, United Arab Emirates 700 Padel & fitness Full time

Provide exceptional customer service experience to all members, non-members, and users of the facility

Enrolling new members and assisting current members with their queries

Greeting members and users of the sports club as they come through reception

Checking in members and verifying memberships

Registering prospective members and guiding them to the correct person

Providing information on classes and availability

Handling questions about the cancellation of membership

Ensuring that adequate stocks of information, packs, and leaflets are available at reception for interested parties

Ensuring the safety and security of visitors, members, and staff at all times and taking a responsible attitude towards maintaining the premises and facilities of the Fitness Centre

Serving customers, taking money for activities, and accurately accounting for transactions at the end of each shift

Welcoming members and visitors to the padel club and providing accurate information concerning programs and activities

Creating an excellent first impression of the padel club by providing a warm welcome, tidy appearance, and pleasant manner at all times

Handling telephone inquiries, recording messages from incoming calls, and transferring calls

Maintaining a clean and tidy environment, both behind and in front of the counter

Recording and keeping clear and accurate records of all queries, complaints, lost property, and repairs and ensuring the information is delegated to, and resolved by, the relevant department

Cashing up and banking at the end of each shift and ensuring that shifts are balanced accurately completing relevant documentation

Undertake other duties, of a similar professional nature and commensurate with the role, at the request of the Fitness Centre Manage

**Salary**: AED3,500.00 per month

Ability to commute/relocate:

- Al Barsha: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- receptionist: 2 years (preferred)

**Language**:

- English (preferred)


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