Customer Care Executive

4 weeks ago


Dubai, United Arab Emirates Noorka Full time

Noorka Logistics, a dynamic and rapidly growing logistics company based in Dubai, is dedicated to providing innovative solutions for our clients. We are currently seeking a skilled and customer-focused **Customer Care Executive** to join our team and contribute to the seamless operation of our services.

**Responsibilities**:

- **Issue Resolution**: Investigate and resolve customer issues related to shipments, deliveries, billing, and other logistics-related matters.
- **Order Tracking**: Assist customers in tracking their orders, updating them on shipment status, and addressing any delays or discrepancies.
- **Documentation**: Maintain accurate records of customer interactions, transactions, and feedback. Prepare necessary documentation for internal and external communication.
- **Collaboration**: Work closely with other departments (such as operations, sales, and finance) to ensure smooth coordination and efficient problem-solving.
- **Quality Assurance**: Monitor service quality, identify areas for improvement, and implement corrective actions to enhance customer experience.

**Requirements**:

- **Excellent Communication Skills**: Clear and effective communication in English (additional languages are a plus).
- **Empathy and Patience**: Ability to empathize with customers, listen actively, and handle challenging situations with patience.
- **Problem-Solving Skills**: Analytical mindset to identify root causes and propose solutions.
- **Attention to Detail**: Accuracy in recording information and following processes.
- **Customer-Centric Approach**: Passion for delivering exceptional service and building strong client relationships.

**Qualifications**:

- Bachelor’s degree in Business Administration, Logistics, or a related field (preferred but not mandatory).
- Prior experience in customer service, logistics, or supply chain management is advantageous.

**Why Join Noorka Logistics?**:
At Noorka Logistics, we offer exciting opportunities for professional growth within the logistics industry. Our commitment to excellence, innovation, and employee development ensures a fulfilling career journey. Join our dynamic team and contribute meaningfully to optimizing supply chains and making a global impact.



  • Dubai, United Arab Emirates Advanced Care Medical Center Full time

    We are actively seeking **Customer Care Executive** to join our team. **Full job description**: - All queries to be responded to efficiently and informatively, with polite language in English or Hindi. - Strong ability to work on multiple tasks or assignments. - Good communication skills. **Additional Qualifications**: - Basic Computer Knowledge - Highly...

  • Customer Care

    2 weeks ago


    Dubai, United Arab Emirates LANA LIFE CARE Full time

    A leading home healthcare facility is looking for active, self motivated and flexible individual to join its current Customer Care team. Key responsibilities: - **Customer Support**: - **Issue Resolution**: - **Product Knowledge**: - **Customer Interaction**: - **Documentation**: - **Feedback Collection**: - **Performance...


  • Dubai, United Arab Emirates Najma Consultancy Full time

    **NAJMA CONSULTANCY** **01-03 years**: **Dubai**: **Competitive**: - DAY- Posted: 3 Hours ago- Job Likes: Not Available- Job Views: Not Available- Full Time**Job Descriptions**: We are looking for a customer care executive who will be responsible for providing exceptional customer care to the clients to drive business growth. They must be able to handle...


  • Dubai, United Arab Emirates Najma Consultancy Full time

    **NAJMA CONSULTANCY** **01-03 years**: **Dubai**: **Competitive**: - DAY- Posted: 4 Hours ago- Job Likes: Not Available- Job Views: Not Available- Full Time**Job Descriptions**: We are looking for a Customer Care Executive who will be responsible to provide exceptional customer service to clients seeking information, assistance, and support related to our...


  • Dubai, United Arab Emirates Al Nadik Trading Full time

    We are looking for a Customer Care Executive to provide excellent service and support to our clients. You will handle customer inquiries, address concerns, and ensure customer satisfaction. **Responsibilities**: - Resolve customer issues promptly and professionally. - Provide accurate information on products, pricing, and orders. - Process customer orders,...


  • Dubai, United Arab Emirates Al Haktur IT Solutions Full time

    We are seeking a dedicated and enthusiastic Customer Care Executive to join our team at Al Haktur IT Solutions in Dubai. As a Customer Care Executive, you will be the primary point of contact for our valued customers, ensuring a positive and satisfying experience with our products and services. **Responsibilities**: - Provide exceptional customer service...


  • Dubai, United Arab Emirates Trustbend Logistics Full time

    At Trustbend Packers & Movers, we pride ourselves on delivering exceptional moving and logistics services to our clients. We are looking for a Customer Care Executive in Dubai who is passionate about providing outstanding support and addressing customer needs with professionalism and empathy. If you thrive in a dynamic environment and are committed to...


  • Dubai, United Arab Emirates Hodue Albahar HR Consultancies Full time

    Salary 2500 AED Accommodation transportation medical free Job location Abudhabi Male / Female both **Service Charges Applicable** **Salary**: AED2,400.00 - AED2,500.00 per month Ability to commute/relocate: - Dubai: Reliably commute or planning to relocate before starting work (required) **Education**: - Bachelor's (required) **Experience**: -...


  • Dubai, United Arab Emirates Medilife Group Full time

    seeking a Customer Care Executive with excellent English communication skill for a Healthcare group in Dubai. A medical background and Arabic language skills would be an advantage. Ability to commute/relocate: - Dubai: Reliably commute or planning to relocate before starting work (required)


  • Dubai, United Arab Emirates Image Full time

    Looking for customer care executive for a laundry company located in dubai and sharjah must have fluent English communication skills Pay: AED2,000.00 - AED2,500.00 per month Ability to commute/relocate: - Dubai: Reliably commute or planning to relocate before starting work (required)


  • Dubai, United Arab Emirates Noorka Full time

    At Noorka Logistics, we pride ourselves on providing seamless logistics solutions and exceptional customer service. We are seeking a dedicated **Customer Care Executive** to join our team in Dubai. This role is key to maintaining strong relationships with our clients and ensuring their needs are met with professionalism and efficiency. **Key...


  • Dubai, United Arab Emirates Noorka Full time

    At Noorka Logistics, we are committed to delivering exceptional service to our clients, and we are looking for a skilled **Customer Care Executive** to join our team in **Dubai**. This role requires a proactive individual who can handle customer inquiries efficiently while maintaining a high level of professionalism and empathy. **Key Responsibilities**: -...


  • Dubai, United Arab Emirates Zapegg Tax Consultant Full time

    Seeking a Customer care executive to join our Guest Relations department. As a Customer care executive, you will play a vital role in ensuring our guests have an exceptional experience. **Responsibilities**: - Answer to, record, forward and address all guest inquires (complains, requests, questions); - Record support tickets, coordinate with appropriate...


  • Dubai, United Arab Emirates AARIMA Consulting Services DMCC Full time

    A customer care executive is **a professional responsible for communicating the how's and why's regarding service expectations within a company**. These professionals perform a number of duties, including answering phones, responding to customer questions and assisting with customer issues. Eligibility: Minimum Qualification: Degree Skills Required: MS...


  • Dubai, United Arab Emirates Al Wafiq Electronics Full time

    We are currently seeking a dedicated Customer Care Executive to join our team for a US-based project - FEMALE CANDIDATE CAN APPLY Key Requirements: - Proficiency in US English. French Will give added advantage. - Experience in handling inbound support and chat services. - Ability to provide exceptional customer service. Details of the Position: - Fixed...


  • Dubai, United Arab Emirates AL ASAYEL HEALTH & SAFETY FZE Full time

    **Full job description** As a Customer Care Executive at Al Asayel Health & Safety, you will play a crucial role in ensuring our clients receive the highest level of service and support. You will be responsible for establishing and maintaining positive relationships with our clients, addressing their needs, resolving inquiries, and ensuring their overall...


  • Dubai, United Arab Emirates Al Haktur IT Solutions Full time

    Al Haktur IT Solutions is seeking a **Customer Care Executive** to provide exceptional support and service to our clients. If you have excellent communication skills and a passion for customer satisfaction, this role is perfect for you. **Key Responsibilities**: - Handle **customer inquiries, complaints, and service requests** efficiently. - Provide...


  • Dubai, United Arab Emirates Al Haktur IT Solutions Full time

    As a Customer Care Executive at Al Haktur IT Solutions, you will play a crucial role in ensuring our clients receive the highest level of service and support. You will be responsible for establishing and maintaining positive relationships with our clients, addressing their needs, resolving inquiries, and ensuring their overall satisfaction. **Key...

  • Telesales Executive

    2 weeks ago


    Dubai, United Arab Emirates Genius Customer Care Center LLC Full time

    **We are looking for passionate Telesales Executives.** **Roles and Responsibilities**: - Conduct outbound calls to prospective customers to promote our products/services. - Identify and qualify sales opportunities through given prospects - Present product/service information persuasively to potential customers. - Follow up on leads and inquiries generated...


  • Dubai, United Arab Emirates Sapphire home health care Full time

    We are currently looking for **Patient Relation Executive - Arabic Speaker**. At least 2 years experience within a clinic/ Patient Support service Working Knowledge in IT, Booking Software & front office-related Systems Experience working in the flexible atmosphere without close supervision and under pressure Customer care experience and excellent customer...