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Customer Care Executive

2 weeks ago

Dubai, Dubai, United Arab Emirates Kazamer Full time

Kazamer Tax Consultant is looking for a Customer Care Executive to provide exceptional client support and ensure a smooth customer experience. If you have strong communication skills, a client-focused mindset, and the ability to handle inquiries efficiently, we invite you to join our dynamic team in Dubai.

Key Responsibilities:

  • Handle customer inquiries via phone, email, and in person professionally.
  • Provide accurate information about tax consultancy services and company offerings.
  • Assist clients in scheduling appointments and resolving concerns.
  • Maintain and update customer records in the system.
  • Collaborate with internal teams to ensure a seamless client experience.
  • Follow up on customer feedback and take necessary actions for service improvement.
  • Handle complaints with patience and professionalism, ensuring resolution.
  • Uphold company standards in customer service and maintain confidentiality.

Qualifications & Skills:

  • Bachelor's degree in Business Administration, Communication, or a related field.
  • 1–3 years of experience in customer service, preferably in finance or consultancy.
  • Excellent verbal and written communication skills.
  • Proficiency in MS Office and CRM software.
  • Strong problem-solving and multitasking abilities.
  • Ability to work in a fast-paced, client-driven environment.
  • Fluency in English; knowledge of Arabic is a plus.

At Kazamer Tax Consultant , we value professionalism and customer satisfaction. If you are passionate about providing top-tier customer support and want to grow in a corporate setting, we welcome you to be part of our team in Dubai

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