Healthcare Quality Officer
3 weeks ago
**Key Accountabilities**:
- Support clinical teams use quality improvement methodology, contributing to improving the overall quality of patient experience.
- Manages the accreditation process and programs within the hospital
- Undertake quality assurance reviews of clinical pathway/protocols and provide reports to Quality Manager
- Support the Quality Manager to enable, promote and support the effective use of data and information to improve, inform and support quality improvement projects and initiatives.
- Undertake information analysis and scrutiny on a range of complex data and information to provide concise and comprehensive reports on a regular and adhoc basis.
- Develop and maintain databases, facilitating collation and population of data ensuring that a comprehensive audit trail is maintained for all aspects of work, both electronically and in paper files.
- Assist clinical services to have in place mechanisms for reviewing, analyzing and validating quality data to facilitate project improvement and assurance activities.
- Provide advice and support in fostering and monitoring the safety culture within the organization and implements improvements.
- Support the planning, delivery and facilitation of training related to quality measures and improvement methodologies.
- Support team to provide timely, thorough investigations, reports and action plans.
- Support the Quality Manager in providing timely, validated reports on progress, including key performance indicators, in written and verbal formats to the organization and other groups as required.
- Provide reports and evidence as required to external bodies such as Dubai Health Authority.
- Deputize for the Quality Manager as needed.
- Attends key meetings in relation to Quality Improvement as needed.
**QUALIFICATION, EXPERIENCE AND COMPETENCIES**
- Bachelor’s Degree
- CPHQ Certificate
- Minimum of two years of relevant experience as in a healthcare setting.
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
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