Inside Sales Representative

5 months ago

Dubai, United Arab Emirates Emplifi Full time

Emplifi is a leading unified customer engagement platform that empowers businesses to reach and grow communities through digital

**About the Sales Team**

Emplifi’s sales tem is spread around the globe and helps businesses to scale their digital CX innovations and operations internationally while supporting clients of all sizes. Brand relationships are key to our business but we also work with hundreds of agency and media partners. Our aim is always the same - empower marketers to achieve more, no matter where they are or what industry they’re in.

As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor.

**Job Summary**

**What You’ll Do Here**
- Business Development_
- Proactively identify, prospect, and engage potential clients within the SMB and mid-market segments in the assigned territory.
- Sales Execution_
- Present and demonstrate the value proposition of our social marketing, e-commerce and customer care solutions to potential clients.
- Manage the complete sales cycle from prospecting to closing.
- Achieve and exceed monthly, quarterly and annual sales quotas.
- Market Understanding_
- Deeply understand the unique needs, challenges, and business environments of commercial segments of the market.
- Stay updated with market trends, competition, and emerging needs within the digital marketing realm of commercial sectors.
- Collaboration_
- Work closely with the Solution Consulting, Customer Success and Business Development teams assigned to support the territory to further develop and penetrate the territory.
- Collaborate with the customer success team to ensure smooth client onboarding and long-term satisfaction.
- Leverage assets, campaigns and promotions generated by marketing to drive demand.
- CRM and Reporting_
- Utilize CRM tools to track interactions, sales progress, and client information.
- Provide regular updates to management regarding pipeline, forecasted sales, and potential challenges.

**What You’ll Bring to Us**
- Bachelor's degree in Business, Marketing, Communications, or a related field.
- Minimum of 2 years of inside sales experience, preferably selling digital marketing solutions.
- Proven track record of meeting and exceeding sales quotas.
- Strong understanding of the SMB and midmarket business landscape.
- Proficient in using CRM tools like Salesforce or HubSpot.
- Excellent verbal and written communication skills, with the ability to convey complex solutions in a clear manner.
- Self-starter with a strong drive to succeed in a competitive sales environment.

**What We Offer**
- International, fast paced and rapidly growing environment
- Chance to work with the world’s biggest brands at the CX tech leader
- Agile and open-minded culture, with high levels of trust and flexibility
- Opportunity for professional growth and development
- Possibility to learn new and cutting edge technologies, in an environment that encourages new ideas
- Great office location in Dubai Marina, attached to Marina Mall
- Great local team with a supportive family culture
- Medical insurance plan and yearly flight ticket home
- There’s more as well Speak with us to find out all details

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