Human Resources Officer

1 week ago

UAE, United Arab Emirates Tes Schools Recruitment Full time

**Main Duties**:

- Be the primary point of contact for all school staff on HR queries, including contracts, terms and conditions, payroll, housing, HR policies and entitlements
- Support SLT in the effective attraction and recruitment of school-based staff
- Manage the onboarding process for all incoming staff, including pre-employment communication to ensure new starters are aware of the requirements for their role and for working and living in the UAE
- Coordinate and manage employee exit processes, liaising with the Operations teams

**Specific Duties**:
**Talent Acquisition & Onboarding**:

- Drive, track and advise SLT team and OSM/OMs on schools Emiratization target to ensure KPI achievement
- Conduct pre-employment safer recruitment checks for all staff, including references and suitability/police clearances and ensuring appropriate follow-up based on each case
- Coordinate new starter induction in school, and ensure communication takes place pre-employment
- Ensure the school’s recruitment activity is in line with the staffing headcount, with the Schools Ops Manager and HQ HR
- Create and issue contracts, contract renewals and associated documentation in line with the group wide terms and conditions and policies
- Responsible for booking any flights/hotel and raising relevant PRs
- Responsible for updating and maintaining accurate data for On-boarding new staff

**Performance Enablement**:

- Coordinate the school’s probationary processes in accordance with group-wide policies and processes
- Coordinate performance review and appraisal cycles in accordance with group-wide policies and processes to support the SLT in achieving a high-performance culture
- Track and provide reports to HQ HR on all key performance cases
- Professional development - monitor, book and track PD for school staff and provide reports as requested by the SLT, School Ops Manager and HQ HR Operations
- Assist Principal and Finance in setting up the Manning budget suggestion and related expenses

**HR Operations**:

- Management and reporting of staff time and attendance, including managing the time and attendance systems
- Responsible for issuing NOCs and other relevant staff letters (e.g. Bank, Government, Immigration, experience letters etc.)
- Keep the School’s organization chart up to date and ensure that HQ are aware of any changes
- P&C KPIs - collate people metrics based on the HR KPI requirements and provide reports on a monthly and ad-hoc basis, including but not limited to absence, turnover, PD, recruitment activity, disciplinary and performance management cases, compliance rates (visas and ADEK pass etc)
- Process exiting staff as leavers and ensure all associated exit procedures are completed, including liaison with HQ payroll for the calculations of full and final settlements, and associated housing closeout procedures
- Responsible for ensuring all resigned staff have correct acknowledgement letter and all relevant documents collated. Exit clearances are completed.
- Maintain up to date confidential employment records and staff files on site at school
- Maintaining HR systems and ensuring they accurately reflect the staffing within the school
- Monitor and maintain CTC, ensuring agreed headcount is correct
- Participate in group-wide HR meetings in order to share knowledge, best practice and to ensure consistency within group standards

**Employee Relations**:

- Support the SLT with investigations and disciplinary management of staff, ensuring accurate records of cases are kept within confidential employment files
- Provide advice, counsel and guidance to employees on relevant issues and escalate to SLT or HQ HR where required
- Provide support to SLT in managing informal ER cases in accordance with group-wide policies and standards
- Any other duties as reasonably expected

**REQUIREMENTS**:
**Minimum Qualifications**:

- Bachelors Degree/Master Degree in Human Resources, Business Administration, or related field required
- Recognized HR Qualification and/or professional subscription (eg CIPD) desirable

**Minimum Experience**:

- Minimum 2 years in HR or Recruitment in any industry; or
- 1 year in Generalist HR within a service-related industry
- School Experience of advantage

**Job Specific Knowledge & Skills**:

- Sound working knowledge of UAE Labour Law
- Strong Safer Recruitment Practice knowledge
- ADEK Recruitment a strong advantage
- Competent using IT systems, including Microsoft Word/Excel/Outlook
- Builds positive relationships within the team, regions and across the organisation
- Strong organizational and prioritisation skills
- Experience liaising with government bodies in the UAE as well as a working knowledge of HAAD and Immigration requirements and processes
- Fluent English communication skills, written and oral (Arabic proficiency is desirable)
- Attention to detail with diligent follow up, and able to execute in a timely manner.
- Skilled in multi-tasking and handling pressure
- Orga

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