IT Services Proposal Manager

6 months ago


Dubai, United Arab Emirates ITC WORLDWIDE Full time

**ITC** Worldwide **is seeking a dynamic and experienced **IT Services Proposal Manager (Microsoft Stack) - Services & Support**
- ** EMEA Abuja, NG | **ITC field office**

In addition to our daily proposal response output, our proposal library narrative is critical to our organization. The Proposal Writer/Manager will contribute content to the knowledge management database regularly, and contribute to marketing projects as well when required.

**Responsibilities**:
Parse and analyze new solicitations, create a proposal plan that aligns with the company proposal process
- Provide writing and editing support and/or lead RFP/RFI/RFQs
- Maintains and contributes to the proposal library to ensure latest product and service content is available for reuse
- Edits proposals for spelling, typographical and grammatical errors; proper syntax; as well as readability, consistency and comprehension
- Maintains past performance database, maps of Customers, reference letters, reports and project log : SharePoint
- Significant contributor to the development and continuous improvement of the proposal creation process in collaboration with other internal colleagues

**Requirements**:

- Three to six years of related work experience in proposal development and writing
- Comfortable leading diverse groups, excellent communication skills (both written and verbal)
- Strong organizational skills, ability to manage time, deadlines, taking initiative and problem solving
- Expert Microsoft Word user, skillfully formats documents with extreme attention to detail and compliance. Understands style sheet creation and desktop publishing.
- Readily grasp product offerings and sales strategies for proposal and quote writing
- Assists with business development efforts to include opportunity research and tracking worldwide
- Demonstrated excellent writing skills
- Ability to surge work schedule to meet proposal schedule demands
- Applies communication and interviewing skills to gather needed information from internal and external personnel to support writing activity Develops and implements process improvements to advance proposal productivity and quality
-Prior experience in the defense industry desired, USG and International experience helpful
- Intermediate Level Microsoft Excel Skill Level
- Experience developing quotations, finance background
- Led all aspects of proposal management for Government & Industry International bids
- Research/identification of key opportunities
- Proposal or quoting experience with Microsoft Techn REQUIRED
- Experience with Microsoft/SAP/NetSuite and/or other ERP software Ability to understand requirements, and influence proposal content to produce winning and compliant bids

**Desired Skills**:

- Provide thought leadership and perspective for content creation and work closely with Copy Writers and ITC Practices to develop the right collateral required for digital marketing campaigns
- Serve as the link between marketing and inside sales/sales to ensure proper alignment of lead flow and quality through the sales lifecycle

**Ed Requirements**:

- **MS** degree in Marketing, business administration or related field
- Fully Bilingual in English and Spanish/French/Arabic/Cantonese/German

**Experience to include**:

- **5+ years **of experience in B2B digital marketing for a similar services company targeting CFOs, CIOs and high-level executives in Finance and IT (e.g. Big Fours, Accounting Firms, Recruiting, other consulting & outsourcing firms, software companies)
- Enjoys and brings experience managing direct reports and agencies
- Strong analytical skills and data-driven thinking
- Demonstrable experience leading and successfully managing digital marketing in B2B services companies
- Highly creative with experience in identifying target audiences and devising content and digital campaigns that engage, inform and motivate
- Up-to-date with the latest trends and best practices in digital marketing and Account Based Marketing (ABM)
- Strong understanding of Search Engine Optimization (SEO) processes to effectively manage the performance of the in-house Agency and SEO resources under management
- Defines requirements, tasks, and resources associated with the SEO strategy
- Understand on and off-site tactics
- Experience working with popular keyword and SEO tools (Google Adwords, Semrush, Wordtracker, Moz, Screaming Frog, Searchlight, Botify, Ahrefs, Search Console, etc.)
- Experience working with CMSs and the building and administering of content in multiple CMS environments or platforms
- Is familiar and comfortable with writing and editing content for SEO
- Oversees and manages keyword research and competitive research for ITC key services
- Keeps pace with SEO trends and developments (especially for North America)
- Solid knowledge of web analytics platforms (Google Analytics) and understanding of tag management systems (Google Tag Manager, Tealium, or similar)
- Experience in managing PPC and overall Paid


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