Guest Service Center Supervisor

Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

We are looking for a competent **Call center supervisor** to organize and direct the staff of our call center. You will be responsible for assessing their work and give them feedback to maximize performance. The goal is to achieve drive excellent performance from your team that will bring sustainable business growth. **Responsibilities** - Working...

**Call Center Job Description**: - Manages and oversees a team of call center agents. - Motivates and supports agents through feedback and communication. - Measures KPI’s like inbound calls, call waiting, and call abandonment. - Assists with taking agents’ calls if they can’t handle the workload. - Improves quality of results by recommending...

We are looking for a call center supervisor for a reputed dermatology group in Dubai. **Salary: 10,000-12,000 AED plus premium benefits** - **Must be fluent in Arabic as high volume of calls are from Arabic speaking patients**_ Must have experience in handling hospital/clinic call center **Responsibilities**: - Manages and oversees a team of call center...

Responsibilities - Assist in the formulation of targets for individuals and teams - Answer questions from staff and provide guidance and feedback - Anticipate escalation and take over calls when needed - Devise ways to optimize procedures and keep staff motivated - Measure performance with key metrics such as call abandonment, calls waiting etc. - Ensure...

As a Call Centre Supervisor at our medical center, you will be responsible for overseeing the day-to-day operations of the call center team, ensuring efficient and effective handling of inbound and outbound calls related to patient inquiries, appointment scheduling, and other medical-related services. You will lead a team of call center representatives,...

Is responsible for Guest Service function of the resort.Provide prompt, courteous and efficient service to all guests, so as to achieve a high level of customer satisfaction.Facilitate an efficient arrival and departure formality for all guests.Assist guest in resort activity enquiries/requests.Ensure that established levels of guest service are maintained...

**Número de Empleo** 24082765 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Bulgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management APTITUDES DESEABLES Educación:...

Responsibilities:Greeting guests upon arrival and making them feel welcomed.Administering check-ins and check-outs.Providing front desk services to guests.Assigning rooms and taking care of administrative duties.Delivering mail and messages.Processing guest payments.Coordinating with bell service and staff management.Being a source of information to guests...

Is responsible for Guest Servicefunction of the resort.Provide prompt,courteous and efficient service to all guests, so as to achieve ahigh level of customer satisfaction.Facilitatean efficient arrival and departure formality for allguests.Assist guest in resort activityenquiries/requests.Ensure that establishedlevels of guest service are maintained at all...

We are looking for a call center supervisor to join immediately. **Responsibilities**: 1. Manage and oversee the daily operations of the remote contact center, ensuring efficient and effective delivery of services. 2. Develop and implement strategies to improve customer experience and satisfaction levels. 3. Monitor call center performance metrics, identify...

Company Description **NH Collection Dubai The Palm: Eclectic Elegance on Palm Jumeirah** Feel the ambiance at our exciting new hotel on Palm Jumeirah. Sitting on the exclusive West Beach, NH Collection Dubai The Palm gives easy access to the nearby Nakheel Mall and the largest fountain in the world, the captivating Palm Fountain at The Pointe. Our new...

You will be responsible to provide an excellent and consistent level of service to your guests.The Guest Services Officer is responsible to contribute to the smooth and efficient running of the Communications Center within the Rooms Division.QualificationsIdeally with a relevant degree or diploma in Hospitality or Tourism management.Minimum 2 years work...

1. Responsible for checking in and checking out of guests such as registering and assigning rooms to guests. 2. Issues room keys and escorts guests into rooms. 3. Keeps a record of room availability and guests' accounts. 4. Transmits and receives messages. 5. Ensures prompt and precise information and assistance is provided to tenants and guests on...

Summary - Responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division. - Have a thorough understanding and knowledge of all Rooms related services and products and the ability to upsell...

Key Responsibilities: - Welcome executive Guests on arrival and assist them during their stay dealing efficiently with inquiries and any complaints - Process accurately check-ins and check-out - Ensure that all Guest supplies and amenities are offered and replenished to the required standards - Stay current with all hotel services as well as VIP requests...

FEMALE CANDIDATE Key Responsibilities: - Welcome executive Guests on arrival and assist them during their stay dealing efficiently with inquiries and any complaints - Process accurately check-ins and check-out - Ensure that all Guest supplies and amenities are offered and replenished to the required standards - Stay current with all hotel services as well...

Summary To provide courteous, professional, efficient and flexible service consistent with the hotel’s policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary. To ensure that the guests are offered...

Chief Supervisor – Customer Happiness Centers Jobs in DubaiJob Responsibilities:Preparing and auditing periodic and non-periodic reports on special services, procedures and mechanisms that improve the quality of services and the image of the center in particular on innovation.Services and image of the center A special focus on innovationCoordination with...

We are currently seeking for a dynamic guest service agent who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As a GSA you are responsible for daily assigned duties as instructed by Supervisors while adhering to our policies and procedures and your role will include key...