Retail Governance Manager

3 weeks ago


Dubai, United Arab Emirates Emirates NBD Full time

**Job Purpose**
- Support oversight of compliance for Retail Banking.
- Monitor and track KYC remediation for all segments within RBWM.
- Develop and implement strategies to ensure that the bank complies with all regulatory requirements, laws and industry standards.
- Stay up to date with changes in regulations and ensure the bank’s policies and procedures are in alignment.
- NPS/CSAT Governance for RBWM
- SAR Governance for RBWM
- Oversight and governance of the Consumer Protection Regulation, including communication, adherence and implementation across new products and services.

**Description of Knowledge / Skill etc.**
- Graduate with understanding of business, local regulations and current developments.
- Conversant with full range of banking products and services
- At least 5 years’ experience in Governance in the Financial Sector and a proven track record of consistent performance and achievements
- Understanding of all banking operations, product, policies, CBUAE regulations and compliance is needed.
- Excellent communication (written and verbal), negotiation skills and good interpersonal skills are a must.
- Good knowledge of local and international regulations and AML/CFT laws
- Analytical thinking/ business oriented
- Interpersonal across work groups
- Self-motivated, Team player, Ability to work with senior management teams



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