Retail Governance Manager

7 days ago


Dubai, United Arab Emirates Emirates NBD Full time

Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion. At the bank, we serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region.

**Job Overview**
- The job holder supports Senior Manager, Regulatory Governance, Business Risks and Controls in developing and implementing strategies to ensure that the bank complies with all regulatory requirements, laws and industry standards.
- The job holder supports Senior Manager, Regulatory Governance, Business Risks and Controls in ensuring timely implementation of regulatory projects and resolution of compliance issues including KYC remediation within RBWM segment and channels.

**Key Responsibilities**
- Ensure adherence to all regulatory requirements and identify gaps if any while provide adequate remediation strategies to ensure compliance
- Develop and implement strategies to ensure that the bank complies with all regulatory requirements, laws and industry standards.
- Act as a key point of contact with Group Compliance and business governance teams to ensure oversight on all regulatory activities such as financial risk crime assessments, KYC remediation and ongoing due diligence
- Oversight on NPS/CSAT Governance for RBWM and Regulatory Reporting
- SAR Governance for Retail Banking and Wealth Management

**Skills and Experience**
- Graduate with understanding of business, local regulations and current developments.
- Conversant with full range of banking products and services
- At least 5 years’ experience in Governance in the Financial Sector and a proven track record of consistent performance and achievements
- Understanding of all banking operations, product, policies, CBUAE regulations and compliance is needed.
- Good knowledge of local and international regulations and AML/CFT laws

**What we offer you**
- Competitive salary package
- Strong emphasis on work/life balance
- Generous annual leave entitlement and Private Healthcare
- World-class Learning & Development platform and career development
- Preferential banking facilities for employees

**Why Join Us**

We aspire to be an employee’s employer of choice. We believe, we can help you realize your true potential by providing the right opportunities. At ENBD we are reimagining the future of work so that you can unlock your potential, every day we want to ensure, every employee can exceed in the future of work by upskilling, building new digital skills and knowledge. Our goal is to empower our employees to build a career experiences and skills they need in the future and that will produce a great outcome for our bank as well, we want our employees no matter their background, location, preferences to feel engaged to one ENBD team.



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