Current jobs related to Customer Solutions Manager, Menat Customer - Abu Dhabi - AWS EMEA SARL (Abu Dhabi Branch)
-
Customer Relationship Manager
2 days ago
Abu Dhabi, United Arab Emirates NETAQ E-SOLUTIONS Full timeCompany: NETAQ E-SOLUTIONS (Software company) Job Location: Abu Dhabi Job type: Full time Salary Package: Up to 6K AED based on the experience. We are looking for an experienced customer Engagement and relationship manager to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager...
-
Customer Relationship and Engagement Manager
2 days ago
Abu Dhabi, United Arab Emirates Netaq For E Solutions Full time**Customer Engagement and Relationship Manager** We are looking for an experienced **customer Engagement and relationship manager** to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive...
-
Solutions Architect, Cs Menat
2 months ago
Abu Dhabi, United Arab Emirates AWS EMEA SARL (Abu Dhabi Branch) Full time10+ years of IT development or implementation/consulting in the software or Internet industries experience - 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience The position will be based in Abu Dhabi and expected to travel between...
-
Customer Service Supervisor
3 weeks ago
Abu Dhabi, United Arab Emirates GZ Solutions Full timeHiring a Customer service supervisor for Abu Dhabi. Key Responsibilities: - Manages a team of assigned Customer Care Agents and ensures they comply with company guidelines, in particular, related to the quality of service. - Organizes daily schedules for the assigned Customer Care Agents. - Supports Customer Care Agents with any technical or...
-
Customer Success Manager
2 weeks ago
Abu Dhabi, United Arab Emirates Pros. Full timeA Day in the Life of the Customer Success Manager - About the role: As a Customer Success Manager (CSM), you will work with the growing number of EVM customers to manage the customer relationship throughout the entire customer lifecycle. You will be responsible for the adoption and continued satisfaction with the EVM solutions. The CSM is introduced to the...
-
Manager - Customer Success
2 months ago
Abu Dhabi, United Arab Emirates G42 Full timeOverview: As a Manager - Customer Success, you will play a critical role in driving client satisfaction and ensuring the successful delivery and adoption of Inception's AI solutions. This role emphasizes client management, solution delivery, and continuous engagement with our partners to enhance their experience and maximize the value of our products. You...
-
Customer Service Executive
3 weeks ago
Abu Dhabi, United Arab Emirates GZ Solutions Full timeHiring a Customer service executive for Abu Dhabi. Key Responsibilities: - Manage large amounts of incoming phone calls. - Generate sales leads. - Possessing excellent product knowledge to enhance customer support. - Conducting quality assurance surveys with customers and providing feedback to the staff. - Provide accurate, valid and complete information...
-
Customer Experience Manager
2 weeks ago
Abu Dhabi, United Arab Emirates Injazat Full time**About InGenius** **_ At InGenius, we understand the importance of #innovation, #entrepreneurship, and #partnership. That's why we share the risk upfront with our partners and clients by deploying our resources and capital investment, giving you access to a unique team of experts, and orchestrating a unique ecosystem of embedded tech partners, knowledge...
-
Customer Service
2 days ago
Abu Dhabi, United Arab Emirates International Market Group for General Services Full time**JOB PURPOSE**: Directly reporting to Commercial Manager, responsible of acquiring new business from new and existing customer and ensuring customer requirements are met at the highest level of quality. **DESCRIPTION**: - Conduct intensive and structured prospecting for new and existing customer to identify and develop new business that will contribute...
-
Customer Service
3 days ago
Abu Dhabi, United Arab Emirates Nehal Hotel Full time**duties**: - Open and maintain customer accounts by recording account information - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution - Maintain financial...
-
Customer Success Manager
8 months ago
Abu Dhabi, United Arab Emirates Pros. Full timePROS , Holdings, Inc. (NYSE: PRO) provides AI-powered solutions that optimize selling in the digital economy. PROS solutions make it possible for companies to price, configure and sell their products and services in an omnichannel environment with speed, precision, and consistency. Our customers, who are leaders in their markets, benefit from decades of...
-
Telesales & Customer Services
7 months ago
Abu Dhabi, United Arab Emirates Skills Hub Recruitment Solutions Full time**Job Summary**: Your primary responsibility will be to convert the leads generated by the marketing team into satisfied patients. Through effective communication, relationship-building, and exceptional customer service, you will play a crucial role in expanding our patient base and promoting the highest standard of care. **Responsibilities**: - Build...
-
Enterprise Solutions Sales Account Manager
7 months ago
Abu Dhabi, United Arab Emirates GCG Enterprise Solutions Full time**Company Description** Established in 1982, The Digital Imaging & Office Services Solutions of Gulf Commercial Group was created to become a leading office automation solutions provider for the thriving UAE market. By embracing the printing industry’s phenomenal digital transformation over the years, ‘GCG-DDS’ developed a natural proclivity for new...
-
Customer Service Manager
1 month ago
Abu Dhabi, United Arab Emirates Sitters Child Care Services Full time**We're Hiring! Become Part of Our Amazing Team at Sitters Child Care Service!** Are you a seasoned **Customer Service Leader** with a passion for helping others? Do you have the ability to lead a team and provide top-notch service? Sitters Child Care Service LLC is seeking a dynamic **Customer Service Manager** to join our team and make a real difference...
-
Customer Relations Manager
7 months ago
Abu Dhabi, United Arab Emirates NMC Healthcare Full timeDevelops and promotes high standard of customer care service and increases staff awareness to exceed patient’s expectations. - Implements customer service activities that contribute to exceeding patients expectations. - Handles and resolves patient complaints and rewards for patient compliments. - Develops, maintains and monitors Customer Compliment and...
-
Customer Relationship Manager
1 month ago
Abu Dhabi, United Arab Emirates Abraly Full timeBy Abraly / December 2, 2024 **Job Summary**: Foster strong client relationships by addressing their needs and improving overall satisfaction. **Key Responsibilities**: - Build and maintain long-term relationships with clients to ensure loyalty and satisfaction. - Address client inquiries and resolve issues promptly and professionally. - Collaborate with...
-
Customer Success Account Manager
2 weeks ago
Abu Dhabi, United Arab Emirates Microsoft Full timeMicrosoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...
-
Solutions Consultant
3 weeks ago
Abu Dhabi, United Arab Emirates Quorum Business Solutions Full time**Consultant** **Location: Dubai, UAE** Are you excited by challenges? Do you enjoy working in a fast-paced, international and dynamic environment? Then now is the time to join Quorum Software, a rapidly growing company and industry leader in oil & gas transformation. Quorum Software is the world's largest provider of digital technology focused solely on...
-
Customer Success Manager
4 days ago
Abu Dhabi, United Arab Emirates Siemens Full timeRead our Customer Stories to learn more about the wealth of software and solutions global organizations have built with the Platform.At Mendix we strive to maintain a diverse, open, and safe working environment where people can be their true selves. We value every voice, celebrate individuality, and appreciate the diversity of thought and experience. People...
-
Customer Service Representative
7 months ago
Abu Dhabi, United Arab Emirates Wedujj Group LLC Full time**About Us**: Wedujj Solutions is an innovative technology firm specializing in eCommerce, Office Automation, Mobile Development, and Website Development. Our dynamic team, versed in ASP.Net, PHP, SharePoint, Android, iOS, and Windows, is dedicated to exceeding client expectations. With a focus on customer-centric solutions, timely project delivery, and a...
Customer Solutions Manager, Menat Customer
5 months ago
5+ years of experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion
- 4+ years of experience in a customer-facing role, engaging with customer executives, technologists and/or partners to solve business problems with advanced technologies
- A history of problem solving and innovation developing technology programs and working across customer organizations
- Strong verbal and written communications skills are a must, as well as the ability to work effectively across internal and external organizations
- Experience in a direct or matrixed role leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams
As an Amazon Web Services (AWS) Customer Solutions Manager (CSM) you will be responsible for helping guide AWS customers along their multi-year journey to the cloud. In this highly visible position you will ensure that AWS teams and Partners are working together effectively and efficiently to deliver outcomes for the customer. In the role, you will be a trusted partner to our AWS customers, leveraging your delivery experience with technical change programs to help shepherd the customer through their stages of AWS adoption by guiding the customer through the operational, educational and governance aspects of a successful AWS cloud journey.
You will interface with AWS customers and AWS leadership, driving collaboration between the other core account groups (Sales, Support, Solutions Architecture and Professional Services), product/engineering teams, partners and customer teams to plan and support workload migrations.
Key job responsibilities
A day in the life
- Lead cloud transformational programs (technical, operational, organizational, education) that span across IT teams and business units
- Single threaded owner for Migrations and Strategic Initiatives
- Maintain a broad and in-depth knowledge and understanding of existing and developing technologies as it relates to cloud computing, to unlock opportunities for customers
- Accelerate customer adoption through education and enablement
- Collaborate with customers in identifying and prioritizing strategic initiatives, support Change Management to facilitate AWS Services adoption and establish new ways of working
- Help shape the rapidly growing Customer Solutions Management function, including defining and implementing new processes, methodologies, and tools
About the team
Diverse Experiences
- Direct experience implementing cloud services including migrations and modernization projects
- Knowledge of AWS Services and Solutions is an added bonus - AWS Solution Architect (Professional Level) will be required within 3 months from start date
- Project management certification or training such as PMP, Scrum, or other Agile certification, or equivalent experience
- Experience working with Cloud, Security, AI/ML, Analytics, IoT
- Expertise in delivering large scale migration, modernization and rationalization engagements
