Customer Service Executive

4 days ago


Abu Dhabi, United Arab Emirates GZ Solutions Full time

Hiring a Customer service executive for Abu Dhabi.

Key Responsibilities:

- Manage large amounts of incoming phone calls.
- Generate sales leads.
- Possessing excellent product knowledge to enhance customer support.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Provide accurate, valid and complete information by using the right methods/tools.
- Meet personal/customer service team sales targets and call handling quotas.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.

Key Requirements:

- A bachelor’s degree in administration or related field.
- Proven experience as customer service representative.
- Computer skills.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.



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