Multilingual Liaison Centre Agent

6 months ago


Dubai, United Arab Emirates Experts Plus Recruitment Services Full time

**Requirements**:

- **Bachelor's degree in a related field**:

- **+ 4 years of experience in the Federal Tax Authority or the field of chatbots/artificial intelligence**:

- Outstanding communication and personal skills
- Knowledge of customer relations management systems and best practices
- Speaks 3 or more languages. Preferred: English, Urdu, Russia etc.

**Roles and Responsibilities**:

- Ensure performance indicators results are achieved for the instant conversation robot of operational plan targets.
- Participate in the design of the content of the instant conversation robot
- Executes conversation monitoring and provides data to the management team
- Track the performance of the instant conversation robot
- Update the Content in collaboration with the Contact Center Team Leader
- Increase the understanding of daily activities in all systems
- Provide an exceptional experience to the clients via the live chat channel, including coordinating with the head of the contact center team to identify appropriate solutions/responses and create accurate and meaningful ad hoc periodic reports, as well as special reports at the request of the department.
- Help analyze queries and observations format to continuously improve services and responses.
- Analytically handle queries of a complex nature, to ensure a correct response.

**Job Types**: Full-time, Permanent

**Salary**: AED8,000.00 - AED10,000.00 per month

Application Question(s):

- Can you join immediately? or How many days would be your notice period?
- What is your visa type? ( Spouse/Employment/Student/Golden/Freelance/Family/Other)
- How many languages do you speak? Please specify.

**Experience**:

- Call center agent: 3 years (required)



  • Dubai, United Arab Emirates Pure Vision Real Estate Broker Full time

    Multilingual Real Estate Agents ( English, Arabic, Russian, Mandarin) **Job Types**: Full-time, Permanent Pay: AED0.10 - AED1.00 per month **Experience**: - Multilingual sales agent: 2 years (preferred)


  • Dubai, United Arab Emirates DMAXX PROPERTIES LLC Full time

    **Job Description: Multilingual Real Estate Agent (Polish, Ukranian, Hindi, Arabic, Urdu, French, Turkish, Chinese, German-Speaking) at DMAXX Properties, Dubai** **Company Overview**: DMAXX Properties is a leading real estate firm based in Dubai, specializing in high-end residential and commercial properties. With a strong reputation for excellence and a...


  • Dubai, United Arab Emirates DMAXX PROPERTIES LLC Full time

    **Job Description: Multilingual Real Estate Agent (Polish, Ukranian, Hindi, Arabic, Urdu, French, Turkish, Chinese, German-Speaking) at DMAXX Properties, Dubai** **Company Overview**: DMAXX Properties is a leading real estate firm based in Dubai, specializing in high-end residential and commercial properties. With a strong reputation for excellence and a...

  • Call Centre Agent

    6 months ago


    Dubai, United Arab Emirates Reach Employment Services LLC Full time

    Role - Call Centre Agent Location - Dubai Notice - Immediate Language - Arabic(must),English Experience - 1+ years Note - Only immediate profiles will be considered. Should be inside UAE. Pay: AED2,000.00 - AED2,500.00 per month

  • Call Centre Agent

    6 months ago


    Dubai, United Arab Emirates Ultimate HR Solutions Full time

    **Accountabilities** - Answer all customer inquiries in a friendly, professional, and efficient way. - Maintain customer services standards by responding to all contacts promptly, always remaining courteous and professional. - Provide clear and concise responses to all customer enquiries and complaints and ensures all information is accurate in response to...


  • Dubai, United Arab Emirates One&Only The Palm Full time

    Connectivity Centre Agent (10498) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our...

  • Contact Centre Agent

    6 months ago


    Dubai, United Arab Emirates Nathan & Nathan Human Resources Full time

    Our client who is a government company in the healthcare sector is looking for a **Contact Centre Agent** for a **1-month** extendable contract** for their team in Dubai. As this is a temporary role, we would prefer someone who has a **Sponsor Visa** and **can join immediately.** **Job role**: **Core Responsibilities**: appropriate point-of-contacts as...

  • Call Centre Agent

    6 months ago


    Dubai, United Arab Emirates Oneztech Full time

    **Responsibilities**: - Handle inbound and outbound customer calls professionally. - Answer customer inquiries and resolve issues promptly. - Provide information about products and services. - Record details of calls and customer interactions. - Follow up on customer calls when necessary. - Maintain customer databases and ensure accurate information. -...


  • Dubai, United Arab Emirates MOVENPICK Full time

    **Company Description** Your team and working environment**: Make the most of now. If there is something, we are very proud of at Grand Plaza Mövenpick Media City is our story. We see ourselves as a place where people can best realize opportunity, because sometimes all you need to do is the ordinary in an extraordinary way. “What if” are two words with...


  • Dubai, United Arab Emirates Ultimate HR Solutions Full time

    We are hiring for Call Center Agent for one of the client in UAE. Job Details - Minimum 6 month of experience in call centre and BPO - Arabic nationality can apply - Salary AED 3500 (All Inclusive)+ Visa + Insurance + leaves + EOSB - Location - Umramool, Dubai - Immediate Joiner


  • Dubai, United Arab Emirates TERRAFIRMA SOLUTIONS Full time

    Develop and implement policies and procedures for the Contact Centre department to ensure efficiency and consistency in service delivery. - Oversee the management of all Contact Centre operations, ensuring a high standard of service is always maintained. - Lead, mentor, and supervise Contact Centre agents and Contact Centre supervisors and staff, providing...

  • Call Centre Agent

    3 weeks ago


    Dubai, United Arab Emirates Blue Iris Software Trading LLC Full time

    **Role**:Call Centre Agent-**Walk In Interview** **Location: Kings Tower-International City Phase(2) - Dubai** **Timing: 11 AM to 4 PM, Monday to Saturday Till 31 Dec** **Role Overview**: **Key Responsibilities**: - Make outbound calls to potential customers to promote company's products and services. - Understand customer needs and offer solutions and...


  • Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: Coach, develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual and contact centre targets and objectives. Assist the Manager in driving improved overall performance in the department. Job Outline: - Coach, develop, and motivate a team of agents within the contact...

  • Real Estate Agent

    8 months ago


    Dubai, United Arab Emirates Asta Creations Full time

    REAL ESTATE AGENT OFFPLAN Well-groomed agents with Sales / Real Estate experience Company Provides: - Attractive Commission Slabs - Leads - Training - Admin Support - Visa / Medical Insurance **Skills**: - Stay up-to-date with real estate market trends and industry best practices; - Effective communication skills and the ability to confidently persuade...

  • Real Estate Agent

    7 months ago


    Dubai, United Arab Emirates CASA VISTA REAL ESTATE LLC Full time

    **Position**: Real Estate Agent **Location**:Dubai, United Arab Emirates **Company**:Casa Vista Real Estate LLC **Job Type**: Full-time **About Casa Vista Real Estate LLC**: Casa Vista Real Estate LLC is a dynamic and inclusive real estate agency, dedicated to providing exceptional services to clients from diverse backgrounds. We're seeking talented and...

  • Real Estate Agent

    6 months ago


    Dubai, United Arab Emirates CASA VISTA REAL ESTATE LLC Full time

    **Position**: Real Estate Agent _(Multiple Languages)_ **Location**:Dubai, United Arab Emirates **Company**:Casa Vista Real Estate LLC **Job Type**: Full-time **About Casa Vista Real Estate LLC**: Casa Vista Real Estate LLC is a dynamic and inclusive real estate agency, dedicated to providing exceptional services to clients from diverse backgrounds....


  • Dubai, United Arab Emirates Dubai Limited Investment Full time

    We are immediately hiring Call Centre agents with background of Pharmacy/Medicine/Nursing Must be able to speak English and Urdu fluently Ready to work in shifts Must have Nusrsing/Pharmacy background Salary-6000 AED/month Preference for immediate joiners Pay: AED6,000.00 per month Ability to commute/relocate: - Dubai: Reliably commute or planning to...


  • Dubai, United Arab Emirates Dubai Limited Investment Full time

    We are immediately hiring Call Centre agents with background of Pharmacy/Medicine/Nursing Must be able to speak English fluently Ready to work in shifts Must have Nusrsing/Pharmacy background Salary-6000-6500 AED/month Preference for immediate joiners Pay: AED6,000.00 - AED6,500.00 per month Ability to commute/relocate: - Dubai: Reliably commute or...


  • Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: Coach, develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual and contact centre targets and objectives. Assist the Manager in driving improved overall performance in the department. Job Outline: - Coach, develop, and motivate a team of agents within the contact...

  • Real Estate Agent

    6 months ago


    Dubai, United Arab Emirates CASA VISTA REAL ESTATE LLC Full time

    **Position**: Real Estate Agent _(Multiple Languages)_ **Location**:Dubai, United Arab Emirates **Company**:Casa Vista Real Estate LLC **Job Type**: Full-time **About Casa Vista Real Estate LLC**: Casa Vista Real Estate LLC is a dynamic and inclusive real estate agency, dedicated to providing exceptional services to clients from diverse backgrounds....