Front Desk Agent

2 months ago


Dubai, United Arab Emirates Biidf Group Services Full time

Hiring a Front Desk Agent for Dubai.

Key Responsibilities:

- Greet guests and visitors with a welcoming and professional demeanor.
- Check guests in and out of the hotel, verifying their reservations and ensuring that all charges are accurate.
- Respond to guest inquiries and requests promptly and professionally.
- Answer phone calls and direct them to the appropriate department or individual.
- Handle cash, credit card transactions, and guest room charges accurately and securely.
- Maintain accurate records of guest information, reservations, and room inventory.
- Collaborate with housekeeping and maintenance staff to ensure that guest rooms are clean and well-maintained.

Key Requirements:

- High school diploma or equivalent.
- Prior experience in customer service or hospitality is preferred.
- Excellent communication and interpersonal skills.
- Proficiency in using computer software, such as Microsoft Office and hotel management software.
- Professional appearance and demeanor.
- Strong attention to detail and accuracy.


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