Front Desk Agent

2 weeks ago


Dubai, United Arab Emirates Kaisa Company Full time

We are looking for a pleasant **Front Desk Agent **to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

**Responsibilities**:

- Receive letters, packages etc. and distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Monitor office supplies and place orders when necessary
- Keep updated records and files
- Monitor office expenses and costs
- Take up other duties as assigned (travel arrangements, schedules etc.)
- Greet and welcome guests
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages

Requirements and skills
- Knowledge of office management and basic bookkeeping
- Proven experience as front desk agent or relevant position
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Problem-solving skills
- Customer service orientation
- 1-2 Years experience on the sme field.
- Broad knowledge of the hotel industry

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Hotel Industry: 2 years (required)
- Front Desk Agent: 2 years (required)
- Prologic Software: 2 years (required)


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