Front Desk Agent

2 months ago


Dubai, United Arab Emirates Hilton Full time

What will I bedoing?

As Front Desk Agent, youwill provide reception services for Guests to contribute to anoverall exceptional experience from check-in through check-out andcomplete audits, as required. A Front Desk Agent contributes to thefirst impressions of our Guests and, therefore, must perform thefollowing tasks to the highest standards:

  • Achieve positive outcomes from Guestqueries in a timely and efficient manner
  • Ensurean efficient reception experience for Guests, including checkin/out, and complete audit procedures, asrequired
  • Ensure that both the Front OfficeManager and Reception Supervisors are kept fully aware of anyrelevant feedback from guests and, or, otherdepartments
  • Demonstrate a high level ofcustomer service at all times
  • Attendappropriate training courses, when required, and assist with theNight Team’s training and developmentefforts
  • Demonstrate a knowledge of hotel roomcategories, room rates, packages, promotions and other generalproduct knowledge necessary to perform dailyduties
  • Maximize room occupancy and useup-selling techniques to promote hotel services andfacilities
  • Use the correct procedures regardingthe acceptance of foreign currencies, credit cards and cash inaccordance with the hotel credit policy
  • Complywith hotel security, fire regulations and all heath and safetylegislation
  • Act in accordance with policies andprocedures when working with front of house equipment and propertymanagement systems
  • Follow company brandstandards
  • Assist other departments, asnecessary

What are we lookingfor?

Front Desk Agent servingHilton Worldwide Brand hotels and vacations are always working onbehalf of our Guests and working with other Team Members. Tosuccessfully fill this role, you should maintain the attitude,behaviors, skills, and values that follow:

  • Previous experience in acustomer-focused industry
  • Positive attitude andgood communication skills both written andverbal
  • Commitment to delivering a high level ofcustomer service
  • Excellent groomingstandards
  • Ability to work on your own and aspart of a team
  • Competent level of ITproficiency

Itwould be advantageous in this position for you to demonstrate thefollowing capabilities and distinctions:

  • Previous experience in cashhandling
  • Diploma / Certificate in HotelManagement or equivalent

  • Front Desk Agent

    3 weeks ago


    Dubai, United Arab Emirates Kaisa Company Full time

    We are looking for a pleasant **Front Desk Agent **to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. **Responsibilities**: - Receive letters, packages etc. and distribute them - Prepare outgoing mail by...

  • Front Desk Agent

    2 months ago


    Dubai, United Arab Emirates Hotel Dubai Full time

    Looking for a Front Desk Agent, who are available to join immediately. Minimum 2 years of experience required in Front Office , **Salary**: AED1,000.00 - AED1,400.00 per month

  • Front Desk Agent

    2 weeks ago


    Dubai, United Arab Emirates Hotel Dubai Full time

    Looking for a Front Desk Agent, who are available to join immediately. Minimum 2 years of experience required in Front Office , **Salary**: AED1,000.00 - AED1,400.00 per month

  • Front Desk Agent

    1 week ago


    Dubai, United Arab Emirates Al Habtoor City Hotel Collection Full time

    **JOB SUMMARY** **& DESCRIPTION** Front Desk agent is working in the front line and always having a direct contact with guest. Responsible to welcome the guest upon arrival and implement welcome experience (check-in) and farewell experience (check-out) including all cashiering and billing process. Front Desk Agent is required to be always attentive to all...

  • Front Desk Agent

    2 months ago


    Dubai, United Arab Emirates Hotel Dubai Full time

    We are Looking for a Front Desk Agent, Minimum 2 years experience in Front Office Hotel Operations, Preferable who is ready available to join Immediately. **Salary**: AED1,100.00 - AED1,300.00 per month

  • Front Desk Agent

    1 week ago


    Dubai, Dubai, United Arab Emirates Kaisa Company Full time

    We are looking for a pleasant Front Desk Agent to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the "face" of the company for all visitors and will be responsible for the first impression we make.Responsibilities: Receive letters, packages etc. and distribute them Prepare outgoing mail by drafting...

  • Front Desk Agent

    1 week ago


    Dubai, Dubai, United Arab Emirates Hotel Dubai Full time

    We are Looking for a Front Desk Agent, Minimum 2 years experience in Front Office Hotel Operations, Preferable who is ready available to join Immediately.Salary: AED1, AED1,300.00 per month

  • Front Desk Agent

    2 months ago


    Dubai, United Arab Emirates Millennium Hotels & Resorts Full time

    We are looking for the below position. - Front Desk Agent **Requirements**: - Broad knowledge of the hotel industry - Prologic Software Knowledge - Ready Join immediately Ability to commute/relocate: - Dubai: Reliably commute or planning to relocate before starting work (required)

  • Front Desk Agent

    2 months ago


    Dubai, United Arab Emirates Hilton Full time

    What will I be doing?As Front Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Achieve...

  • Front Desk Agent

    1 month ago


    Dubai, United Arab Emirates Waldorf Astoria Dubai Palm Jumeirah Full time

    DescriptionA Front Desk Agent with Waldorf Astoria Hotels and Resorts provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will it be like to work for this Hilton Worldwide Brand?In exceptional destinations around the globe, Waldorf Astoria Hotels &...


  • Dubai, United Arab Emirates Millennium Hotels & Resorts Full time

    **We are looking for the Hotel Front Desk Agent (Receptionist)** - **WALK-IN INTERVIEW - FRONT DESK AGENT (RECEPTIONIST) - FEMALE/ MALE** **Requirements**: - Broad knowledge of the hotel industry - Wishnet Software Knowledge - Excellent communication skills required. - Ready Join immediately - **VENUE: Millennium Grand Kingsgate Hotel, Al Jadaf, Dubai**_ -...

  • Front Desk Agent

    1 week ago


    Dubai, Dubai, United Arab Emirates Millennium Hotels & Resorts Full time

    We are looking for the below position. Front Desk AgentRequirements: Broad knowledge of the hotel industry Prologic Software Knowledge Ready Join immediatelyAbility to commute/relocate: Dubai: Reliably commute or planning to relocate before starting work (required)

  • Front Desk Agent

    2 weeks ago


    Dubai, United Arab Emirates Signature 1 Hotel Full time

    **Job Description For Front Desk Agent / Guest Service Agent** **What you will be doing**: - Greet, check-in, check-out, respond to requests and settle accounts while providing exceptional service - Take initiative to add a personalized experience - Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through...

  • Front Desk Agent

    2 months ago


    Dubai, United Arab Emirates The Biltmore Villas Full time

    As a Front Desk Agent at The Biltmore Hotel Villas, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain...

  • Front Desk Agent

    2 months ago


    Dubai, United Arab Emirates Millennium Al Barsha, Atria Business Bay & Mont Rose Full time

    As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle...

  • Front Desk Agent

    2 weeks ago


    Dubai, United Arab Emirates Wasta Hr Consultancy and Recruitment Full time

    As a Front Desk Agent in a 4-star hotel located in the vibrant city of Dubai, you will play a pivotal role in providing exceptional guest service and ensuring smooth operations at the front desk. We are seeking an enthusiastic and customer-focused individual with excellent communication skills and a passion for hospitality. Key Responsibilities: - Greet...

  • Front Desk Agent

    1 week ago


    Dubai, Dubai, United Arab Emirates Rotana Hotels & Resorts Full time

    Job DescriptionWe are currently seeking dynamic and self-motivated Front Office professionals who are eager to advance in their careers.As a Front Desk Agent, you will be responsible for providing professional and customer-focused service to our guests, ensuring that their stay is nothing short of a memorable experience. Your key responsibilities will...

  • Front Desk Agent

    1 month ago


    Dubai, United Arab Emirates Rotana Hotels & Resorts Full time

    Job DescriptionWe are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as-...

  • Front Desk Agent

    3 weeks ago


    Dubai, United Arab Emirates SWISSOTEL Full time

    Company Description The Swissotel Al Murooj Dubai, a Resort-style hotel cleverly combining hotel and apartment-style accommodations at the heart of Dubai’s city center The hotel’s 251 contemporary rooms and suites are equipped with state-of-the-art technology; while six unparalleled dining options offer a wide range of cuisines and bars. A...

  • Front Desk Agent

    3 weeks ago


    Dubai, United Arab Emirates Millennium Plaza Downtown Dubai Full time

    As a Front Desk Agent at Millennium Plaza Downtown Dubai, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain...