Customer Service Agent Medical

6 months ago


Abu Dhabi, United Arab Emirates Enfield Royal Medical Centre Full time

A well established Aesthetic Medical Center in Abu Dhabi is looking for well experienced Arabic Speaking Patients Customer service specialist with medical Back ground

Below are the Job Requirements
- Perform analytical and data entry task
- Confidentially manage patient accounts
- Schedule patient visits and answer pre-visit questions, including about billing
- Ensure compliance with professional standards & regulatory requirements
- Provide patient consultations and recommended treatments
- Discuss cost of service, insurance coverage, and payment options with the patient
- Work as a team player to ensure each patient receives the best service possible
- Schedule any necessary outpatient appointments
- Get prior authorizations for procedures
- Scan documents into patient charts
- Meet with patients and families regarding treatments, procedures, medications, and continuing care.
- Assist care team with setting goals for quality assurance and best practices
- Provide community resources and referrals for continuing care
- Assist in locating funding for special procedures or other patient needs
- Competitive salary, Visa and Insurance etc provided

Pay: AED4,000.00 - AED5,000.00 per month

**Experience**:

- customer service: 1 year (required)
- Medical Feild: 1 year (required)

**Language**:

- Arabic (required)

**Location**:

- Abu Dhabi (preferred)


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