Lobby Lounge Supervisor

7 months ago

Ras alKhaimah, United Arab Emirates Hilton Full time

Lobby Lounge Supervisor (Female)

A Lobby Supervisor is responsible for supervising operations of Lobby outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met.

**What will I be doing?**

As a Lobby Supervisor, you are responsible for supervising operations of Lobby outlets to deliver an excellent Guest and Member experience. A Lobby Supervisor will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards:

- Supervise Lobby Outlet operations
- Communicate and delegate tasks to the team
- Ensure compliance of brand standards
- Manage guest queries in a timely and efficient manner
- Represent needs of the team
- Assist Lobby management with achieving financial targets
- Assist Lobby management with training and development of team members
- Assist with annual and mid-year appraisals with team members under your responsibility
- Comply with hotel security, fire regulations and all health and safety legislation
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships

**What are we looking for?**

A Lobby Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Previous Lobby experience
- Committed to delivering high levels of customer service
- Positive attitude
- Good communication skills
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Previous experience in hotel industry
- Previous experience in supervising and/or delegation
- Willingness to develop team members and self

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

  • Lobby Lounge Supervisor

    7 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    A Lobby Supervisor is responsible for supervising operations of Lobby outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met. **What will I be doing?** As a Lobby Supervisor, you are responsible for supervising operations of Lobby outlets to deliver an excellent Guest and Member...

  • Assistant Restaurant Manager

    4 weeks ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Assistant Restaurant Manager (Camelia Lounge) - Waldorf Astoria Ras Al Khaimah As an Assistant Restaurant Manager, you will play a key role in supporting the overall operations and success of our restaurant, ensuring exceptional service and guest satisfaction. **What will I be doing?** As an Assistant Restaurant Manager, you will play a key role in...

  • Personal Concierge Supervisor

    6 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Personal Concierge Supervisor - Waldorf Astoria Ras Al Khaimah A Personal Concierge Supervisor directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. **What will I be doing?** As Personal Concierge Supervisor, you will directly address the...

  • Personal Concierge Supervisor

    6 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    A Personal Concierge Supervisor directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. **What will I be doing?** As Personal Concierge Supervisor, you will directly address the needs of VIP Guests and inform other Team Members of VIP needs in...

  • Lobby Hostess

    3 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Lobby Hostess A Lobby Hostess supervises the Front Office Team (Guest Service Agents, Operators and Bell Attendants) to ensure that our Guests receive an exceptional experience from check-in through check-out. **What will I be doing?** As a Lobby Hostess, you are part of the Front Office Team which is the main connection between Guests, the Hotel and the...

  • Butler - Executive Lounge

    4 months ago

    Ras al-Khaimah, United Arab Emirates AccorHotel Full time

    **Company Description** Sofitel Al Hamra Beach Resort - To act as a hotel ambassador, providing a personal service to all Club Millesime guests, fully aware and following the hotel standards and procedures. - To provide uncompromising levels of cleanliness and abide to all health and safety regulations of Dubai municipality and other hotel requirements. - To...

  • Assistant Manager Club Millesime

    4 months ago

    Ras al-Khaimah, United Arab Emirates AccorHotel Full time

    To oversee the Club Millesime operations, including the butler service, ensuring that the hotel standards and procedures are fully known and followed. - To ensure uncompromising levels of cleanliness and maintenance through each ambassador’s responsibility. - To ensure appropriate stock level for the smooth run of the Club Millesime operations and to...

  • Guest Relations Executive

    6 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    A Guest Relations Executive directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. **What will I be doing?** As Guest Relations Executive, you will directly address the needs of VIP Guests and inform other Team Members of VIP needs in order to...

  • Guest Relations Executive

    6 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Guest Relations Executive A Guest Relations Executive directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. **What will I be doing?** As Guest Relations Executive, you will directly address the needs of VIP Guests and inform other Team...

  • Receptionist

    6 months ago

    Ras al-Khaimah, United Arab Emirates NMC Healthcare Full time

    To greet visitors and patients, determine their needs and guide them accordingly. - To answer queries and to provide information directly to the person or on the telephone. - To carry out relevant tasks & assignments as required and requested by immediate supervisor/management. - Maintain a cordial liaison with Doctors, Nurses & other staff in order to...

  • Guest Service Officer

    4 months ago

    Ras al-Khaimah, United Arab Emirates SOFITEL Full time

    **Company Description** Sofitel Al Hamra Beach Resort - To provide a personalized service to all the guests at the Concierge desk, in the lobby, hotel entrance and airport, fully aware and following the hotel standards and procedures. - To provide uncompromising levels of cleanliness and maintenance through own responsibility. - To use appropriate materials,...

  • Guest Relation Supervisor

    4 months ago

    Ras al-Khaimah, United Arab Emirates SOFITEL Full time

    **Company Description** Sofitel Al Hamra Beach Resort - To be an ambassador of the hotel, in and outside the work place. - To oversee the Guest Relations operations and ensuring that the hotel standards and procedures are fully known and followed. - To provide a personalized service to all the guests, fully aware and following the hotel standards and...

  • Duty Manager

    8 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. **What will I be doing?** As a Duty Manager, you will work closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in...

  • Housekeeping Supervisor

    6 months ago

    Al Barsha, United Arab Emirates City Stay Group of Hotels Full time

    Housekeeping Supervisor responsibilities include organizing employee shifts, training and motivating team members and checking private and public areas for tidiness. To be successful in this role, you should have a good understanding of sanitation regulations and team management abilities. Ultimately, you will help ensure our daily housekeeping operations...

  • Personal Concierge

    6 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    A Personal Concierge / Guest Relations Agent Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. **What will I be doing?** As a Personal Concierge / Guest Relations...

  • Personal Concierge

    6 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Personal Concierge / Guest Relations Agent - Waldorf Astoria Ras Al Khaimah A Personal Concierge / Guest Relations Agent Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities,...

  • Personal Concierge

    7 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    A Personal Concierge engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Personal Concierge is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. **What will I be doing?** As a Personal Concierge, you will serve on the Front Office Team which is the...

  • Personal Concierge

    7 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Personal Concierge / Guest Relations Officer - Waldorf Astoria Ras Al Khaimah A Personal Concierge engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Personal Concierge is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. **What will I be...

  • Guest Relations Agent

    1 month ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Guest Relations Agent A Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. **What will I be doing?** As a Guest Relations Team Member, you will...

  • Guest Relations Agent

    6 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Guest Relations Agent A Guest Relations Agent engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. **What will I be doing?** As a Guest Relations Agent, you will serve on the...