Telemarketing Sales Manager

4 months ago


Sharjah, United Arab Emirates Business Umbrella Full time

**Job Information**:
Industry
- MarketingWork Experience
- 1-3 yearsCity
- SharjahState/Province
- Ash Shariqah (Sharjah)Country
- United Arab EmiratesZip/Postal Code
- 961- Monitors and reviews phone calls to ensure quality service and compliance with applicable policies and best practices. Measures team performance; communicates goals and quotas to team; and encourages and motivates telemarketers as they work toward reaching their goals and quotas.

**Requirements**:

- Hires and trains telemarketers.
- Oversees the daily workflow and scheduling of telemarketing staff.
- Conducts performance evaluations that are timely and constructive.
- Handles discipline and termination of employees in accordance with company policy.
- Excellent verbal and written communication skills.
- Excellent sales and customer service skills.
- Excellent interpersonal and negotiation skills.
- Strong supervisory and leadership skills with a proven ability to motivate and manage a team.
- Excellent organizational skills and attention to detail.
- Proficient with Microsoft Office Suite or related software to prepare reports and measure performance.



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