Telemarketer Female

3 weeks ago

Sharjah, United Arab Emirates luxury holidays FZE LLC Full time

Job Description: Telemarketer Female

Position Overview:
A telemarketer for luxury holidays plays a pivotal role in promoting and selling high-end vacation packages to prospective clients. This position involves reaching out to potential customers via telephone, building rapport, showcasing the benefits of luxury holiday experiences, and ultimately closing sales. The telemarketer must possess excellent communication skills, a persuasive demeanor, and a passion for providing exceptional customer service to affluent clientele.

Key Responsibilities:
1. Outbound Calling:

- Conduct outbound calls to potential clients to promote luxury holiday packages.
- Introduce the company's premium vacation offerings and highlight unique selling points.
- Engage prospects in meaningful conversations to assess their travel preferences and interests.

2. Sales Pitch and Presentation:

- Articulate the value proposition of luxury holidays, emphasizing exclusivity, luxury amenities, and personalized experiences.
- Customize sales pitches to align with the preferences and interests of individual prospects.
- Present holiday packages in an enticing and persuasive manner to drive sales conversions.

3. Relationship Building:

- Build rapport with clients by demonstrating genuine interest in their travel aspirations and preferences.
- Establish a professional and trust-based relationship with clients to foster long-term loyalty.
- Follow up with clients to address any inquiries, concerns, or additional needs they may have.

4. Product Knowledge:

- Maintain a comprehensive understanding of the luxury holiday packages offered by the company.
- Stay informed about the latest travel trends, destinations, and experiences within the luxury travel industry.
- Provide detailed information and recommendations to clients based on their preferences and requirements.

5. Sales Closure and Follow-Up:

- Close sales by effectively addressing objections, negotiating terms, and securing bookings.
- Ensure accuracy and completeness of booking details and payment information.
- Follow up with clients after the sale to confirm travel arrangements, provide assistance, and solicit feedback.

6. Sales Reporting and Administration:

- Maintain accurate records of client interactions, sales activities, and outcomes in the company's CRM system.
- Generate sales reports and performance metrics to track progress and identify areas for improvement.
- Collaborate with sales management and colleagues to optimize sales strategies and achieve revenue targets.

Qualifications:

- Proven experience in telemarketing, sales, or customer service, preferably in the travel or hospitality industry.
- Excellent communication skills, with the ability to engage customers persuasively and build rapport.
- Strong sales acumen and negotiation skills, with a track record of achieving sales targets.
- Knowledge of luxury travel destinations, resorts, and experiences preferred.
- Proficiency in using CRM software and sales tools to manage leads and track sales activities.
- Self-motivated and results-oriented, with a proactive approach to achieving sales goals.
- Ability to work independently as well as collaboratively in a team environment.
- High level of professionalism, integrity, and customer service orientation.

**Job Types**: Full-time, Permanent

Pay: AED2,000.00 - AED5,000.00 per month

**Experience**:

- telemarketer: 1 year (preferred)

Ability to Commute:

- Sharjah (required)

Ability to Relocate:

- Sharjah: Relocate before starting work (required)

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