CRM and Customer Service Officer

Hello Applicants, Greetings! We need a call center agent for our office, who is well versed with using the systems and is a Arabic (Native) speaker with the excellent ability to speak FLUENT English. It is a MUST!!! The applicants need to be FEMALE since the job description demands this criteria. Thank you for your interest in advance. **Salary**:...

**Job Summary** - Zurich Middle East is part of Zurich Insurance Group, one of the world’s largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally.We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Officer....

Alma Consulting Group (ACG) is a business consulting company in Dubai foucused on helping businesses with feasibility studies, market research and strategic decisions. We are looking for an Administrative Assistant/Customer service officer to join our team. **Responsibilities**: - Provides administrative support to ensure efficient operation of the...

**Customer Care & Collections Officer** **Company**: Station Vending Machines **Location**: Dubai, United Arab Emirates **About Station Vending Machines**: Station Vending Machines is a leading provider of vending machine solutions in Dubai. We offer a wide range of vending machines, from snacks and beverages to healthy options, to cater to the needs of...

Job DescriptionWe are looking for a candidate with experience in Medical Insurance and related products to join our Customer service team at Dubai branch. This role entails handling the key SME accounts renewals and assisting the respective supervisor/department head in managing the renewals.Key Responsibilities• Ensure that customers have competitive...

Job Title: Customer Service Executive - Automotive Industry Job Summary: **Key Responsibilities**: - Accurately identify customer needs, troubleshoot issues, and offer solutions or alternatives to enhance their satisfaction. - Provide detailed information about our products, warranties, features, and technical specifications. - Address and resolve customer...

Top H Cleaning Company is looking for customer service representatives who can handle phone calls effectively. **Responsibilities**: - Answering customer inquiries over the phone and providing necessary technical support and assistance. - Providing high-quality customer service and ensuring customer satisfaction. - Managing and responding to customer...

OVERVIEWThe CRM & Service Manager is responsible for CRM and Services excellency on a Digital Corporate levelDUTIES & RESPONSIBILITIESCRM :Internal :• Create close synergy between internal brands team and the agency• Follow up with all brands to run monthly CRM campaigns (SMS/ emails/data collection) and work closely with them to ensure the CRM strategy...

Customer Relationship Officer **Role **:Customer Relationship Officer **Location**: Dubai **Role Purpose**: Managing products and service function to ensure the delivery of quality service to customers, while projecting the warm image of ADIB, maintenance of operational controls and continuous improvement in financial services and operational service...

Customer Relationship Officer **Role **:Customer Relationship Officer **Location**: Dubai **Role Purpose**: Managing products and service function to ensure the delivery of quality service to customers, while projecting the warm image of ADIB, maintenance of operational controls and continuous improvement in financial services and operational service...

**Job description** - Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. - Strategizing and monitoring the daily activities of customer service operations. - Assisting customer service staff with duties where required. - Training staff in areas of customer service and company policies. -...

We are seeking a highly organized and dedicated Customer Services Officer to provide comprehensive support to our team and delivering exceptional assistance to our clients and executives while maintaining a high standard of organization and professionalism. **Key Responsibilities**: **Customer Service**: Act as the first point of contact for clients and...

Customer Relationship Officer - Floater **Role **:Customer Relationship Officer **Location**: Dubai **Role Purpose**: Managing products and service function to ensure the delivery of quality service to customers, while projecting the warm image of ADIB, maintenance of operational controls and continuous improvement in financial services and operational...

Customer Service Assistant **Moellhausen ME - Dubai** The professional will be based at our office in Dubai JAFZA and will support the activities of our Sales Regional Managers **Tasks**: - Ensure regular and detailed customer follow-up - Entering sampling into the system - Support during meetings with clients - Preparation of the sample selection list,...

Job Summary: As a CRM (Customer Relationship Management) Executive for our car workshop, you will be responsible for building and maintaining strong relationships with our customers to enhance their overall experience. You will oversee the implementation and management of CRM systems, analyze customer data, and develop strategies to improve customer...

Handle emails and chat inquiries regarding Customer orders, promos, cancellations, order modifications, and billing queries Focus on customer engagement, satisfaction, retention, and reactivation through a high level of service quality, close collaboration with operational and commercial key stakeholders, along with management to optimize the customer...

Over the last 10 years, The PETSHOP has made a real difference in the pet community and is helping pet parents along their journey. This is a great opportunity to join the largest dedicated pet retailer in the region, with 6 retail stores, a high-volume eCommerce business unit, and a mobile app. The business is expanding fast, and this role will help shape...

Tasks and Duties: - Respond to customer inquiries and resolve complaints in a timely and professional manner - Manage customer orders and ensure timely delivery - Monitor online messages and respond to inquiries through social media channels - Communicate with suppliers to ensure timely delivery of products and resolve any issues that may arise - Manage...

We are looking for a self-motivated team and goal-orientated individual who: - Has previous customer care experience - The willingness to assist on any task - Fluent in English and has excellent communication skills - Is approachable and hospitable - Gives attention to detail - Has the desire to continually learn and grow - Is computer literate ( zoho,...

Handle emails and chat inquiries regarding Customer orders, promos, cancellations, order modifications, and billing queries Focus on customer engagement, satisfaction, retention, and reactivation through a high level of service quality, close collaboration with operational and commercial key stakeholders, along with management to optimize the customer...