Medical Insurance – Customer Service Officer

3 weeks ago


Dubai, United Arab Emirates Gargash Insurance Services LLC Full time

Job Description
We are looking for a candidate with experience in Medical Insurance and related products to join our Customer service team at Dubai branch. This role entails handling the key SME accounts renewals and assisting the respective supervisor/department head in managing the renewals.
Key Responsibilities
• Ensure that customers have competitive quotes according to their requirements during renewals.
• Ensure that all enquiries are entered in CRM and followed up in timely manner
• Ensure CRM entry of all placing slips on time.
• Ensuring that all the documents are uploaded in CRM.
• Ensure that all audit procedures are complied with.
• All the emails and calls must be acknowledged and replied to internal and external clients.
• Actively obtain referrals for cross sell and other value-added services.
• Preparing report on pending enquiries/quotes / placing slips and coordinating with the team heads.
• Actively resolve customer complaints and highlight the same to team ahead and compliance officer.
• To gain adequate knowledge of all the products.
• Achieve renewal targets
Qualifications, Experience & Skills Required:
• Bachelor's degree or equivalent.
• Proven insurance underwriting experience.
• Sound technical knowledge of insurance products and other aspects of insurance processing.
• Effective communication and people skills.
• Sensible judgement and diligence.
• Experience in handling Microsoft Office Tools and Analytical tools
• Insurance qualifications such as CII/ ACII is an added advantage.

Desired Candidate Profile
Education:
Any Graduation()
Gender:
nm
Nationality:
Any Nationality


  • dubai, United Arab Emirates Gargash Insurance Full time

    Medical Insurance – Customer Service OfficerDubaiJob DescriptionWe are looking for a candidate with experience in Medical Insurance and related products to join our Customer service team at Dubai branch. This role entails handling the key SME accounts renewals and assisting the respective supervisor/department head in managing the renewals.Key...

  • Insurance Advisor

    3 weeks ago


    Dubai, United Arab Emirates Platinum Insurance Broker L.L.C Full time

    Are you passionate about helping individuals navigate the complexities of medical insurance? Do you excel at converting leads into issued policies while providing exceptional customer service? If so, we're looking for a motivated Medical Advisor to join our team at insurancepolicy.ae **Roles & Responsibilities**: - Follow up on website enquiries regarding...


  • Dubai, United Arab Emirates Iran Insurance Full time

    We are seeking a highly organized and dedicated Customer Services Officer to provide comprehensive support to our team and delivering exceptional assistance to our clients and executives while maintaining a high standard of organization and professionalism. **Key Responsibilities**: **Customer Service**: Act as the first point of contact for clients and...


  • Dubai, United Arab Emirates Nexus Insurance Brokers Full time

    Closing on: Feb 29, 2024 **Experienced Life Insurance Administration Officer - New Business Processing Dept.** We are looking for an experienced Administration Officer to join our Life Insurance department. Based in our Dubai office, you will provide day-to-day administrative support to our financial advisers and our customers by utilizing excellent and...


  • dubai, United Arab Emirates Petra Insurance Brokers LLC Full time

    The job posting is outdated and position may be filled1. A strong understanding of medical insurance from a technical perspective and is aware of any changes in the market with DHA, latest trends and plans.2. Ability to create strong bonds with clients and insurance companies and successfully resolve medical insurance issues. More imperatively teach and...


  • Dubai, United Arab Emirates ALTIUS CUSTOMER SERVICE Full time

    HELLO CANDIDATES, We are hiring for an ENGLISH speaking FEMALE agent for our client in the Middle East, we require someone who is fluent in English and has some experience in the Call Center field. Thank You. **Salary**: AED3,000.00 - AED3,200.00 per month **Experience**: - customer service: 2 years (required) **Language**: - ENGLISH (required) Shift...


  • Dubai, Dubai, United Arab Emirates Zurich Insurance Company Ltd. Full time

    Job Summary Zurich Middle East is part of Zurich Insurance Group, one of the world's largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally. We are seeking a highly skilled and detail-oriented individual to join our team as Customer Service & Administrator. In...


  • Dubai, United Arab Emirates Insurance Brokers Full time

    Job Responsibilities: 1) Endorsement in the current Insurance Policy. 2) Communication between Clients and Insurance Companies. 3) Pressure handling capacity, Strong technical Skills in MS Office. 4) Follow up on the delivery and claim related issues. 5) Having in-depth knowledge regarding processing and coordination of targets and deadlines. 6)...


  • Dubai, United Arab Emirates FERDOWS MEDICAL CENTER LLC Full time

    **We need a person for office in Dubai, who have more than 5 years of experience in Health & Medical Insurances field.** **(Just Female Residence in Dubai)** **Salary negotiable** **Note**: **PLEASE DON'T CALL JUST SEND YOUR CV / RESUME ON WHATSAPP : 050 484 7442** Ability to commute/relocate: - Dubai: Reliably commute or planning to relocate before...


  • Dubai, United Arab Emirates NH Medical Center - Dubai Full time

    **Job description** **Natural Healing Medical Center** in Dubai is composed of professional and multinational healthcare providers who are expert in the field of integrative medicine(TCM) and treatment **since 2005**. We are looking for a Front Desk Receptionist who can manage front desk operations and Optimizes patients' satisfaction, provider time, and...

  • Medical Officer

    4 weeks ago


    dubai, United Arab Emirates TPA Full time

    RESPONSIBILITIES AND DUTIESResearch and follow up on Medical Treatment patterns and conduct utilization reviews for Beneficiaries (Policyholders) & Medical Network providers, Quality control by:§ Being available (On call) 24 hours a day for Claim Centre Officers queries relating to in-patient claims.§ Assess day-care and in-patient cases as per medical...


  • Dubai, United Arab Emirates Alliance Insurance Company Full time

    **We are looking for the post of “Life Insurance Consultant ” and “Senior Life Insurance Consultant” for Retail Sales of “Life Insurance” for our Sharjah Branch.** **Job Requirement**: - **Sales/telesales Experience in Any Field,**: - **Life insurance Experience would be an added advantage**: - **Good communication skills**: - **Good...


  • Dubai, United Arab Emirates Dr. Aburas Dental Center Full time

    **Title: Receptionist with Medical/Dental Insurance knowledge - Dr. Aburas Dental Center, Dubai** We are seeking a dynamic and fluent English-speaking receptionist to join our reputable dental clinic in Dubai with knowledge about medical/dental insurance. As the first point of contact for our patients, you will play a crucial role in providing excellent...


  • Dubai, United Arab Emirates TASCoutsourcing Full time

    Responsible for the addition and deletion of members with medical insurance cover, data entry of member’s data, filing and other support required by Medical Underwriting Dept. - with experience in medical insurance and have very good experience in Excel, MS office, as they are involved in data management for medical insurance / supporting underwriters. -...


  • Dubai, United Arab Emirates Alliance Insurance P.S.C Full time

    A leading insurance company is looking for Life Insurance Claims Officer to ensures delivery of efficient claim services to insured clients. **Role & Responsibilities**: - Responsible for evaluating group and individual life claims. Utilize in-depth knowledge of risk factors, market trends, and regulatory practices to evaluate the validity of claims. -...


  • Dubai, United Arab Emirates Zurich Insurance Company Ltd. Full time

    Job Summary   Zurich Middle East is part of Zurich Insurance Group, one of the world’s largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally.   We are seeking a highly skilled and detail-oriented individual to join our team as  Customer Service &...


  • Dubai, United Arab Emirates Fakeeh University Hospital Full time

    About Fakeeh University Hospital Fakeeh University Hospital delivers the best possible outcomes for its patients through smart technology and academic strengths. Built on an integrated healthcare model, the hospital brings you the legacy of over four decades of compassionate care - drawn from the renowned Fakeeh Care group based in Saudi Arabia. Fakeeh...


  • Dubai, United Arab Emirates Black Pearl Consult Full time

    Provides support and guidance to claims management staff and other direct reports.Processes or facilitates and oversees processing of assigned insurance claims.Handles special claims, which may include workers compensation, Medicare, Title 19, and company claims.Prepares medical/legal reports and corresponds with attorneys, insurers, and other stakeholders...

  • Insurance Advisor

    4 weeks ago


    Dubai, United Arab Emirates Platinum Insurance Broker Full time

    The objective of the role involves providing independent insurance advisory to clients for creating, growing and safeguarding their wealth. As an Insurance Advisor, you will be prospecting clients, understanding their insurance needs, designing appropriate solutions and advising the most suitable insurance products alongside providing life-long partnership....

  • Policy Administrator

    4 weeks ago


    Dubai, United Arab Emirates NATIONAL GENERAL INSURANCE CO (PSC) Full time

    **Job Title : Policy Admin - Medical Insurance** **Location : NGI - Head Office** **Responsibilities**: - Check all documents received to ensure completion before processing the policy or endorsement. - Validate documents and perform policy issuance and endorsements in the core system within the agreed turnaround time. - Manage the portal requests for...