Administration Officer/customer Service
3 weeks ago
Alma Consulting Group (ACG) is a business consulting company in Dubai foucused on helping businesses with feasibility studies, market research and strategic decisions.
We are looking for an Administrative Assistant/Customer service officer to join our team.
**Responsibilities**:
- Provides administrative support to ensure efficient operation of the office.
- Answers phone calls, schedules meetings and supports visitors.
- Qualifying clients via phone by asking questions and gathering requirements and assisting in the sales process
- Carries out administrative duties such as filing, typing, copying, binding, scanning etc.
- Supports team by performing tasks related to organization and strong communication.
- Provides management information by answering questions and requests.
- Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies.
- Contributes to team effort by accomplishing related results as needed
- Provide and prepare business reports (marketing, sales, other reports)
**Skills and Qualifications**:
- Telephone Sales skills
- Organization skills
- Reporting Skills
- Administrative Writing Skills
- Microsoft Office Skills
- Managing Processes
- Analyzing Information
- Professionalism
- Problem Solving
- Inventory Control
- Verbal Communication
**Education and Experience Requirements**
- High school diploma or equivalent education required
- 3 years of administration, sales, or customer service experience
- Knowledge of appropriate software including: Microsoft Word, Excel, and Outlook, Microsoft PowerPoint, CRM software
**Job Types**: Full-time, Permanent
**Experience**:
- Admin/Customer Service: 3 years (preferred)
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