Customer Service Assistant

2 weeks ago


Dubai, United Arab Emirates Moellhausen ME FZE Full time

Customer Service Assistant
**Moellhausen ME - Dubai**

The professional will be based at our office in Dubai JAFZA and will support the activities of our Sales Regional
Managers
**Tasks**:

- Ensure regular and detailed customer follow-up
- Entering sampling into the system
- Support during meetings with clients
- Preparation of the sample selection list, entry of projects
- Support for business travellers
- Sending of market reports
- Communicate feedback to sales representatives
- Track visit reports
- Help with the preparation of reports or correspondence
- Monitors the projects of Sales executive
- Enter quotations upon request
- Prepares samples, correspondence reports and pyramids for client visits or meetings
- Sending of market reports
- Must be willing to travel few times per year if necessary to support the Sales activities

This list is not exhaustive and may be modified or extended according to the market demand
**Skills and qualifications**:

- Having a driving license and a car recommended
- English and Arabic fluent practice is mandatory
- 5 years minimum experience in Customer Service Assistant
- 3 years minimum experience in UAE
- Self-motivation - autonomy
- Integrity
- Organizational capacities
- Ability to manage deadlines
- Team work ability
- Communication and interpersonal skills
- Excellent proficiency in IT and Pack Office
- Microsoft Navision and CRM knowledge are real assets

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer Service: 5 years (required)

**Language**:

- English and Arabic (required)

Application Deadline: 15/04/2023



  • Dubai, United Arab Emirates ALTIUS CUSTOMER SERVICE Full time

    HELLO CANDIDATES, We are hiring for an ENGLISH speaking FEMALE agent for our client in the Middle East, we require someone who is fluent in English and has some experience in the Call Center field. Thank You. **Salary**: AED3,000.00 - AED3,200.00 per month **Experience**: - customer service: 2 years (required) **Language**: - ENGLISH (required) Shift...

  • Customer Service

    4 weeks ago


    Dubai International City, United Arab Emirates TOP H SERVICE Full time

    We Are A cleaning company looking for a **Philippines female** who has experience as a customer service: Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their...


  • Dubai, United Arab Emirates Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...


  • Dubai, United Arab Emirates CARD SERVICE LLC Full time

    Financial Service is Urgently Looking For Recruiter cum Tele sales Executive **Interview Date: 14/08/2023** **Interview Time Between 11:00Am to 01:00PM** GEIB Loyalty Card Services LLC is looking for high caliber, dynamic sales professionals for credit card sales outsourcing DSA division, face to face interview. Job profile: Relationship Officer/ Tele...

  • Customer Service

    4 weeks ago


    Dubai, United Arab Emirates Al Makaq BIN Rafaq Engineering Group & Co. Full time

    Our company is looking for a Customer Service to join our team. **Responsibilities**: - Respond to all complaints in a friendly and professional manner; - Assist Customers in preparing their orders; - Ensure the highest levels of customer service; - Guarantee satisfaction and value for our customers; - Assist with administrative duties such as word...


  • Dubai, United Arab Emirates Al-Futtaim Health Full time

    Key Role Specific Accountabilities Follow the SOP pertaining to cash handling, receiving payment by cash, cheque, credit cards, vouchers, or automatic debits.Compute and record transactions ensuring 100% accuracy for all register transactions.Count and record the float before trading begins and upon close of trading ensuring accurate cash handling and safe...

  • Customer Service

    4 weeks ago


    Dubai, United Arab Emirates Caliberly Full time

    -Full Time Dubai **About the job Marketing position / Customer Service**: **Responsibilities**: - Develop and implement marketing strategies to promote our products and services - Build and maintain relationships with customers through effective communication and follow-up - Provide excellent customer service to ensure customer satisfaction - Assist at...


  • Dubai, United Arab Emirates Wswang Technology company Full time

    position; Telephone return Visitor (2 women) Job content; Through telephone and video and other ways to visit the customer maintenance, to assist the supervisor to complete the daily assigned work content opening hours; 08:00-20:00, lunch break 90 minutes May leave; Four days Office; Dera clock tower Accommodation; The company offers accommodation 2...

  • Customer Service

    1 month ago


    Dubai, United Arab Emirates Antal International Full time

    1. Assist the Manager - Customer Experience in ensuring consistent and excellent levels of customer service. This will be achieved by ensuring that all orders received from customers are entered accurately into the system and processed through shipments from correct locations and invoicing.- Follow up with the Credit Controller and the Sales team where...


  • Dubai, United Arab Emirates Homes R Us Full time

    Service customers seeking assistance with pre-order inquiries such as product information, marketing campaigns and identify leads to upsell by utilizing our online customer service platform. - Service customers seeking assistance with post-order issues such as returns, replacements, refunds, delivery status and back-order inquiries, problem resolution, and...


  • Dubai, United Arab Emirates Homes R Us Full time

    Service customers seeking assistance with pre-order inquiries such as product information, marketing campaigns and identify leads to upsell by utilizing our online customer service platform. - Service customers seeking assistance with post-order issues such as returns, replacements, refunds, delivery status and back-order inquiries, problem resolution, and...


  • Dubai, United Arab Emirates Hireget Full time

    **Responsibilities**: - Answer customer inquiries, resolve issues, and provide information about products or services. - Process orders, returns, and exchanges accurately and efficiently. - Maintain a high level of product knowledge to assist customers with their purchasing decisions. - Handle customer complaints or escalations with professionalism and...


  • Dubai, United Arab Emirates Hireget Full time

    Greet customers and provide assistance in person, over the phone, or via email.Answer customer inquiries, resolve issues, and provide information about products or services.Process orders, returns, and exchanges accurately and efficiently.Maintain a high level of product knowledge to assist customers with their purchasing decisions.Handle customer complaints...


  • dubai, United Arab Emirates Hireget Full time

    Greet customers and provide assistance in person, over the phone, or via email. Answer customer inquiries, resolve issues, and provide information about products or services. Process orders, returns, and exchanges accurately and efficiently. Maintain a high level of product knowledge to assist customers with their purchasing decisions. Handle customer...


  • Dubai, United Arab Emirates Moxie Garments LLC Full time

    **About Us**:Moxie Garmentsis a leading Graduation cap and gown manufacturer., committed to providing exceptional products and customer experiences. We are seeking a Customer Service Executive to join our team and help us maintain our high standards of customer satisfaction. **Responsibilities**: - Assist the sales team in booking meeting with clients on a...


  • Dubai, United Arab Emirates Danube Groups Full time

    Should have experience in Customer service and Social media. Must have experience in social media chat Support. Assisting Customers and help resolving their issues and answering their queries. Managing Social Media accounts, and assist the customers according to their inquiries. Coordinate with different departments to ensure and close the customer...

  • Customer Service

    1 month ago


    Dubai, United Arab Emirates THG INGREDIENTS MIDDLE EAST FZE Full time

    Answer customer inquiries. - Prepare quotations, order confirmations, invoices, packing lists, and full set of documents. - Coordination with logistics department for shipments & deliveries. - Hands on experience with MS Office and preferably CRM systems. - Maintain an organized and accessible file system for administrative and sales professionals. -...


  • Dubai, United Arab Emirates GFS Logistics Full time

    Job Title: Customer Service Executive (Fresher) Location: Dubai Job Description: We are seeking a Customer Service Executive with excellent communication skills to join our team in Dubai. While prior experience in the relocation business in Dubai is an added advantage, we welcome freshers who are eager to learn and excel in a customer-centric role. Key...


  • Dubai, United Arab Emirates MAJID AL FUTTAIM Full time

    In-Depth Mall Knowledge: Stay updated on shopping center services, amenities, stores, layout, promotions for smooth information desk operations.Follow Procedures: Ensure smooth customer service desk operations under supervisor guidance, adhering to established policies and procedures.Professional Image: Maintain high personal grooming and wear official...


  • Dubai, United Arab Emirates Hireget Full time

    **Responsibilities**: - Assist customers with product or service-related issues, troubleshoot problems, and resolve complaints. - Maintain a positive, empathetic, and professional attitude towards customers at all times. - Escalate complex issues to appropriate departments or supervisors for resolution. - Keep accurate records of customer interactions and...