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Spa Manager
1 week ago
**Female Spa Manager**
Manage the day to day operations of the Spa and Fitness including ensuring the highest standards are adhered to and that guest experience exceeds expectations
RESPONSIBILITIES:
- Maintain complete knowledge of and comply with Abu Dhabi departmental policies, service procedures and standards.
- Be aware of all products/services that are offered at Spa,
- Demonstrate a high level of product knowledge and job skills, showing enthusiasm to always increase this knowledge and that of your staff.
- Project and maintain acceptable payroll commitment.
- Use financial plans for spotting trends, measuring productivity and monitoring progress.
- Prepare and interprets all financial reports and annual budgets for all departments within the spa, and provide expertise on revenue and expenditure; reviews and analyses the monthly to ensure budgets and opportunities are exceed and costs are controlled.
- Develops and contributes to the strategic planning of the department, work with Sales and Marketing to promote and sell customized spa programs to difference market group needs; create and lead the implementation of a yearly marketing plan.
- Submit monthly report requirements, including business reports and treatment audits.
- Recruits, supervises and trains Spa associates.
- Maintain thorough knowledge of competitors, including location, product offering, pricing, promotion and sales techniques
- Control ongoing service and product margin analysis to ensure profitability.
- Implement opportunities for managing operational costs and boosting the bottom line
- Develop procedures for accurate inventory control and monitoring.
- Implement full spa product and service purchasing standards and ensure compliance.
- Administer staff and client scheduling for maximum revenue generation and profitability.
- Develop Spa marketing strategy and ensure a consistent image is being portrayed.
- Be proactive in developing publicity opportunities and effectively dealing with media.
- Develop and maintain gracious and efficient front desk procedures.
QUALIFICATIONS:
- Experience: Minimum 3 years’ relevant experience leading the Spa department, in international 5-star hotel is preferred
- General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with mínimal supervision; maintain confidentiality of guest information and pertinent hotel data.
- Technical Skills: Knowledge of Spa Operation management and Spa products; ability to satisfactorily communicate in English with guests, management and co-workers to their understanding; ability to provide legible communication; ability to manage payroll; ability to keep control of the budget; ability to train and develop the Spa departments; ability to motivate the staff and developing incentive programs to improve their productivity.
- **Language: Required to speak Russian & English,**
**Salary**: From AED10,000.00 per month Plus Monthly Commission from the revenue will; be discuses about it during the interview
**Experience**:
- 2 year (preferred)
Ability to commute/relocate:
- Abu Dhabi: Reliably commute or planning to relocate before starting work (required)
**Language**:
- Russian (preferred)
- English (preferred)
**Salary**: From AED10,000.00 per month
**Language**:
- Russian (preferred)
- English (preferred)
Ability to Commute:
- Dubai (required)
Ability to Relocate:
- Dubai: Relocate before starting work (required)
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