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Receptionist for SPA in Hotel

2 months ago

Dubai, United Arab Emirates Versailles Spa Full time

Key Duties and Responsibilities:

- Greet guests warmly as they enter the spa.
- Check guests in and out of their appointments efficiently.
- Schedule and confirm appointments via phone or in-person.
- Maintain the appointment book or software with accurate and up-to-date information.
- Provide information about spa services, treatments, and products.
- Answer guest inquiries and resolve any complaints or issues.
- Handle administrative tasks such as filing, data entry, and maintaining records.
- Manage inventory of spa supplies and products.
- Process payments, including cash, credit cards, and gift certificates.
- Reconcile end-of-day receipts and ensure accurate accounting.
- Ensure the reception area is clean, organized, and welcoming.
- Promote spa services and products to guests.
- Stay informed about spa treatments, services, and products to provide accurate information to guests.
- Follow up with guests post-treatment for feedback and future appointment scheduling.

Pay: AED2,500.00 - AED4,000.00 per month

**Experience**:

- spa receptionist: 2 years (required)
- sales: 2 years (preferred)

**Language**:

- English (required)