Account Manager

2 months ago


UAE, United Arab Emirates The Joint Commission Full time

Overview:
The Account Manager is the primary contact for the sales team/regional managers concerning consulting and customer education services, as well as various projects and proposals. In addition, the Account Manager is the primary contact for all organizations that are accredited or wish to become accredited within the assigned Dubai - Middle East region. This role manages the important contacts within an assigned client or international region and is the primary contact with organizations for management of all core responsibilities to ensure JCR services are successfully contracted and scheduled so that annual revenue targets are met.

**Responsibilities**:
Position Accountabilities:

- Primary contact for JCI International consulting and custom education services
- Primary contact for international organizations in assigned region for information, questions, concerns regarding accreditation/ certification processes.
- Identify and secure project opportunities with client region to increase company revenue
- Process contracts and pricing sheets
- Obtain guidance from legal, finance, regional office, and JCR leadership
- Maintains high level of cultural sensitivity in all types of communication
- Ensure the proper management of international accreditations and consulting pipelines

Qualifications:

- Associates Degree, Bachelors preferred
- Four to Six years of overall healthcare or customer service experience
- Able to speak Arabic helpful, but not required.
- Excellent written and verbal communication skills.
- Experience in proposal/contract development
- Strong analytical ability to evaluate client requests and determine resultant action.
- Demonstrates working knowledge of each area of JCR’s resources to evaluate and recommend appropriately to clients.

Demonstrated excellence in interpersonal skills, especially in situations involving consensus and team building with strong problem-solving skills related to program and account management.


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