Junior Process Innovation Consultant
6 months ago
Job Description
Key Responsibilities:
- Interpret business strategy and determine innovative solutions supporting strategic implementation.
- Design and model tech solutions for complex processes through innovation and experience.
- Work with the innovation committee to conduct insights and design outputs to support their innovative ideas.
- Design, research, develop, analyse, and suggest new enhancements reducing workload.
- Engage with internal and external stakeholders to enhance innovative thinking around the company.
- A solid understanding of innovation and how it should be applied to business operations.
- Support the elicitation and documentation of detailed business process requirements.
- Utilise continuous improvement techniques, map business processes and conduct process analysis to examine end-to-end business processes to improve efficiency and operations.
- Gather and document requirements for an automation solution.
- Work daily on most of the tool such as StudioX - UI Path mainly, Big Data analytics, WEBI Reporting, Excel (Macros),.net, Tableau and Python is an add value.
- Document and maintain automation pipeline using Automation Hub.
- Design, build and test process automations per the Robotics Operation Center (ROC) standards and best practices.
- Resolve issues that arise in the daily running of processes and provide timely responses and solutions.
- Create and document test procedures and scenarios for the pre-UAT phases and support business teams during the UAT and roll-out phases.
- Create and document test cases for negative scenarios to document workflow behaviour when specific systems malfunction, as well as performance scenarios, to stress test systems behaviour.
- Provide maintenance to production workflows by ensuring second-level support for workflow incidents; investigate reported errors, agree on error severity and propose resolution.
- Configure enhancements/change requests to already automated processes.
- Partner with the Robotics Operations Center (ROC) and the growing Citizen Developer community on ideas, projects, and other automation opportunities.
- Primary focus in Robotics and Process Automation
- Designing and developing automation workflows using UI Path platform: Responsible for designing and building automation solutions using UI Path's suite of tools.
- Coding and scripting: Write and maintain scripts or code to implement automation logic.
- Process documentation and analysis: To document detailed process definitions, including inputs, outputs, and system dependencies.
- Testing and debugging: To conduct thorough testing of automation workflows to ensure accurate and reliable execution.
- Deployment and maintenance: Responsible for deploying automation solutions into production environments.
- Collaboration and communication: To collaborate with business analysts, stakeholders, and end-users to gather requirements, understand process nuances, and ensure the successful implementation of automation solutions.
- Continuous improvement and learning: To stay updated with the latest UI Path features, best practices, and industry trends.
- Troubleshooting and support: To provide technical support and troubleshooting assistance to resolve issues related to automation processes.
Qualifications and experience:
- Requires a bachelor’s in technology/engineering or a related field minimum 2 to 4 years of experience producing solution designs for transformation projects, and delivering integrated solutions across multiple technologies, or other related experience.
- Minimum of one year and above experience developing automations in UiPath StudioX and Automation Hub.
- Willing to complete the Citizen Developer training program, Botathon, and achieve certification (if not already certified in UiPath).
- Experience with Immigration is a strong plus.
- Experience in analysis of business process and workflow or process improvement recommendations.
- Solid project management and communication skills, both verbal and written.
- Experience as a business analytics is a strong plus.
- A good team player that collaborates well in cross-functional teams.
- Ability to both understand a business process from a workflow diagram and conceptualize it as an automated solution.
- A good understanding of business processes is desired.
- Technical experience in developing and testing software on a Windows platform and adhering to a structured and documented methodology.
- Experience developing and implementing automated RPA processes as a certified developer.
- Working knowledge of data management tools.
- Solid analytical, problem-solving, and negotiation skills, coupled with a logical, disciplined, and structured approach to documentation and procedures.
- Ability to solve problems including multiple priorities and research conflicting or inaccurate data.
FRAGOMEN IN THE MIDDLE EAST:
Within the Middle East region we have offices in United Arab Emirates, Qatar and Saudi Arabia with an o
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