Happiness Ambassador

3 weeks ago


Dubai, United Arab Emirates Blue Ocean Corporation Full time

Founded in 1998, Blue Ocean Corporation is an award-winning organization recognized for its excellence, quality, values, and innovative products and solutions. Headquartered in Dubai, UAE, the group has expanded widely over two decades, offering premium solutions to clients across diverse verticals - Training, Consulting and Conferences

The only ‘Superbrands’ and ‘Great Place To Work’ certified organization in the region’s professional Training sector, Blue Ocean caters to a diversified client portfolio and has a 100,000+ worldwide alumni community in 12+ countries with a strong presence in the different parts of the world.

With a Mission to employ 500 employees by the end of 2025, Blue Ocean is currently looking for smart, energetic and growth-centric individuals for various positions across our UAE, Saudi Arabia, Europe and India offices.

We're looking for Happiness Ambassador to join our team.

**Responsibilities**:

- Prepare the Corporate and Retail Training Calendar, ensuring alignment with organizational goals and objectives.
- Handle grievances from clients with professionalism and empathy, seeking resolutions that uphold customer satisfaction.
- Manage the Customer Relationship Management (CRM) system, including certificates and testimonial updates for students.
- Maintain and manage faculty time sheets, ensuring accuracy and compliance with organizational policies.
- Schedule trainers for various training sessions, coordinating availability and expertise.
- Create batches for retail training programs, organizing participants efficiently.
- Handle certificate issuance and management processes.
- Conduct feedback calls with retail training batch participants to gather insights and improve program effectiveness.
- Deliver class presentations as needed to support training initiatives.
- Oversee the overall handling of webinars, ensuring technical and logístical aspects are managed effectively.
- Prepare and deliver comprehensive reports on training activities and participant feedback.

**Skills and Qualifications**:

- Bachelor's or Master's degree in [relevant field].
- 2-5 years of experience in a similar role, preferably within the training or education sector.
- Proficiency in MS Word, Excel, and PowerPoint.
- Excellent communication and presentation skills, with the ability to engage and inspire diverse audiences.
- Strong organizational skills and the ability to prioritize multiple tasks effectively.
- Flexibility and adaptability to thrive in a dynamic, fast-paced environment.
- Proven ability to build trusting relationships with customers and colleagues, fostering a positive work culture.

Pay: From AED5,000.00 per month



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