Happiness Ambassador
2 weeks ago
Job Description:
Co-ordinate with consultants and faculty and prepare the Corporate andRetail training calendar.
Acknowledge customer complaints and respond promptly to resolve the same.
Maintain and manage monthly feedback reports on customer complaints, calls, webinars, classes etc.
Handle CRM to maintain Certification updates of students.
Create and schedule batches as per courses.
Coordinate and schedule Faculty for training.
Handle Faculty timesheet.
Maintain a record of student testimonials.
Obtain feedback from ongoing batches.
Make introductory presentations before classes and webinars.
Coordinate and manage overall Webinar calendar and sessions.
Requirements:
Bachelor's or Master's degree2-5 years of work experienceSound knowledge in MS Word, Excel, and PowerPoint.
Excellent communication and presentation skills in English.
Flexible team player who thrives in environments requiring ability to effectively prioritize multiple tasks.
Positive and proactive who excels at building trusting relationships with customers and colleagues.
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