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Customer Care Executive
3 weeks ago
Job Title: Customer Care Specialist
**Duties**:
- Respond to customer inquiries and provide accurate information about products or services
- Assist customers with placing orders, processing returns, and resolving any issues or complaints
- Maintain customer records and update databases with relevant information
- Collaborate with other departments to ensure timely resolution of customer concerns
- Follow up with customers to ensure their satisfaction and address any additional needs
- Stay up-to-date with product knowledge and company policies to effectively assist customers
**Experience**:
- Previous experience in a customer service role is preferred but not required
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and the ability to think quickly on your feet
- Ability to work well in a team environment and collaborate with others
- Proficient computer skills and experience using customer service software or CRM systems
- Ability to multitask and prioritize tasks in a fast-paced environment
We offer competitive pay, a positive work environment, and opportunities for growth within the company. If you are passionate about providing excellent customer service and enjoy helping others, we would love to hear from you.
To apply, please submit your resume and cover letter detailing your relevant experience and why you are interested in this position.
**Salary**: Up to AED3,500.00 per month
Ability to commute/relocate:
- Dubai Healthcare City: Reliably commute or planning to relocate before starting work (required)
Willingness to travel:
- 100% (preferred)
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