Commis 2 - Mezza Luna - Intercontinental Residence

2 weeks ago

UAE, United Arab Emirates InterContinental Full time

Do you see yourself as a Commis 2 for InterContinental Residence Suites® Dubai Festival City?

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn. In addition to over 1000+ bedrooms, the four properties boast a selection of high quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the 5,000 square meters Festival Arena by InterContinental, the luxurious Spa InterContinental, state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming and full of life to people to join over 900 colleagues who are always finding ways to make every guests experience an enjoyable one. We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us.

What’s the job?

As a Commis 2, you will assist in the smooth running of the hotel kitchen by preparing and presenting food to a high standard, and maintaining hygiene practices. You will follow brand standard food specifications with a high level of performance and presentation and will ensure minimum food wastage in the kitchen. As Commis 2 you will be responsible for supporting the team. You will be required to ensure consistency of brand standards and a high level of performance and service delivery is maintained at all times.

Your day-to-day
- Communicates politely and display courtesy to guests and internal customers
- Support team with mise-en-place and storage pick ups
- Communicates to his/her superior any difficulties, guest or internal customer comment and other relevant information
- Establishes and maintains effective employee working relationships
- Attends and participates in daily briefings and other meetings as scheduled
- Attends and participates in training sessions as scheduled
- Prepares in advance food, beverage, material and equipment needed for the service
- Cleans and re-sets his/her working area
- Implements the hotel and department regulations, policies and procedures including but not limited to:

- House Rules and Regulation
- Health and Safety
- Grooming
- Quality
- Hygiene and Cleanliness
- Performs related duties and special projects as assigned

WHAT WE NEED FROM YOU
- Must have similar experience working in either a luxury restaurant or a 5* hotel environment
- Must have good communication skills
- Committed to serving food of the highest quality

HOW DO I DELIVER THIS?

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG® hotels.

Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
- True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
- True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
- True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
- True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner

There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.

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