Customer Service

6 days ago


Abu Dhabi, United Arab Emirates Royal Spirit General Trading LLC Full time

**Job Posting: Customer Care Executive (Female)**
**Company**: Royal Spirit
**Industry**: Alcoholic Beverage

**Key Responsibilities**:

- Provide detailed information about our products, including types, flavors, and recommendations based on customer preferences.
- Handle and resolve customer complaints with professionalism and empathy.
- Maintain customer records by updating account information in our system.
- Collaborate with the sales and marketing team to ensure customer satisfaction.
- Stay updated on the latest trends and developments in the alcoholic beverage industry.

**Requirements**:

- **Gender**: Female
- **Experience**: Prior experience in customer care or the beverage industry is preferred.
- **Knowledge**: Strong understanding of alcoholic products, including wines, spirits, and beers.
- **Skills**: Excellent communication, problem-solving, and interpersonal skills.
- **Language**: Proficiency in English; additional languages are a plus.
- **Availability**: Ability to work flexible hours, including weekends and holidays if required.

**What We Offer**:

- Competitive salary and benefits package.
- Comprehensive training programs.
- Opportunity to grow within a fast-paced and exciting industry.
- Positive and supportive work environment.

**Location**: Head Office

Pay: AED3,000.00 - AED5,000.00 per month

**Experience**:

- customer service: 2 years (preferred)



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