CRM & Telesales Manager

2 days ago


Dubai, United Arab Emirates Recruits Technical Services Full time

**CRM & Telesales Manager Vacancy in Dubai.**:

- **Department: E commerce**:

- **Salary: AED 8000 to AED 10000**
- Help determine and define contact center operational strategies by conducting needs assessments and business reviews
- Manage service and telesales team drive service quality and sales
- force
- Assist in defining user requirements, focusing on efficiency and effectiveness
- Help to define “quality” and assist in establishing a learning environment based on collaboration, feedback and data
- Drive a resolution-focused environment aimed at delighting the customer
- Ensure Teams are motivated, engaged, empowered and are informed
- Build a culture which includes performance reviews, counseling and disciplining employees
- Prepare call center performance reports by collecting, analyzing and summarizing data and trends
- Training and development of Tele sales team who can drive sales from external sources and internal sources such as abandoned carts.

**Qualifications**: Bachelor’s degree in marketing, communications or equivalent with demonstrable experience.

**Job Types**: Full-time, Permanent

**Salary**: AED8,000.00 - AED10,000.00 per month

Application Question(s):

- Do you have experience as a CRM & Telesales Manager in UAE?
- How many years of experience you have in UAE?
- Are you Available to join Immediately?


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