Reservation Manager
6 months ago
Manage the Reservations team & all rooms reservations processes for the hotel. For both individual and group bookings.
- Assisting the Revenue Manager in developing new Reservations/Revenue SOP’s for the team following the introduction of a new property PMS.
- Manage the Reservations team to meet and exceed budgeted targets.
- Develop the Reservations team to ensure the constant delivery of excellent guest and customer service.
- Manage no-show and cancelled reservations and process charges according to hotel policy.
- Work closely with the Sales team to help identify leads and convert leads to confirmed bookings.
- Liaise with the Revenue Manager to maximise room revenue. Assist the Revenue Manager with daily, weekly and monthly revenue reporting.
- Deal with customer complaints & reviews in a professional and efficient manner, ensuring guest satisfaction at all times.
Pay: Up to AED10,000.00 per month
-
Reservations Manager
6 months ago
Dubai, United Arab Emirates Carlton Downtown Hotel Full time**RESERVATION MANAGER DUTIES AND RESPONSIBILITIES**: - Knowing the entire Reservation Procedure according to the International Hotel manual system. - Responsible for Hotel and Local Reservations - Handling of correspondences, sorted-out letters, telexes, faxes, and cables which are checked already by the Front Office Manager. - Allocate daily tasks to...
-
Reservation Manager
6 months ago
Dubai, United Arab Emirates Westminster Properties Full time**RESERVATION EXECUTIVE****: - 5* Hotel Back ground **(or Holiday Homes) with solid experience in **PROPERTY MANAGEMENT SYSTEM **(like Opera, RMS)as reservation executive (back office) Urgent - **5* Hotel UAE Experience** in **Property Management System** regarding reservations booking, check in, check out, cancellations, Invoicing, Receipts, blocking the...
-
Reservation Manager
8 months ago
Dubai, United Arab Emirates Solutions Leisure Group Full timeAre you a dynamic and service-oriented individual with a passion for hospitality? Do you thrive in a fast-paced environment and possess the ability to lead a team while delivering exceptional customer service? If so, we invite you to join our team as a full-time Reservations Manager. As a Reservations Manager, you will be the driving force behind ensuring...
-
Reservations Manager
2 months ago
Dubai, Dubai, United Arab Emirates The Team Builders Full timeOur client, a leading luxury fine dining restaurant & lounge in Dubai, is seeking an experienced Reservations Manager to oversee the reservation system and ensure seamless service.Develop and implement reservation policies and procedures to guarantee smooth operations.Train and mentor staff on the reservation system and provide ongoing support.Monitor guest...
-
Reservation Manager
8 months ago
Dubai, United Arab Emirates MINOR Hotels Full timeAs Reservations Manager you will drive the performance of the reservations team on property. You will ensure that all SOP's are being adhered to, responsible for training and coaching the team members and monitoring their performance. You will further be responsible for maintaining and improving reservations operations to ensure a high degree of accuracy in...
-
Reservation Manager
8 months ago
Dubai, United Arab Emirates Oscar Star Facilities Management Services LLC Full time**Duties & Responsibilities** - As Reservations Manager, you will drive the performance of the reservations team on property. - You will ensure that all SOP's are being adhered to, responsible for training and coaching the team members and monitoring their performance. - You will further be responsible for maintaining and improving reservations operations to...
-
Reservations Manager
8 months ago
Dubai, United Arab Emirates Anantara Full timeCompany Description A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes...
-
Reservations Manager
7 months ago
Dubai, United Arab Emirates Hilton Full timeReservations Manager A Reservations Manager is responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. **What will I be doing?** As Reservations Manager, you are responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. The...
-
Reservation Manager
6 months ago
Dubai, United Arab Emirates Oaks Hotels Full timeCompany Description Themes from the adventurer Ibn Battuta's travels influence the architecture and style of the property, with intricate design. This 5-star hotel in Dubai is ideally located for travelers who wish to take advantage of all Dubai has to offer, with shopping and beaches close by. For travelers seeking freedom, independence, and space. Oaks...
-
Reservation Manager
3 months ago
Dubai, United Arab Emirates Biogreentech Full timeWe are seeking a talented **Holiday Homes Revenue Manager (Reservation) **to optimize revenue generation for our portfolio of holiday homes. **We are looking for Immediate Joiners.** **Key Responsibilities**: - Develop and implement revenue management strategies to optimize profitability and occupancy rates. - Conduct regular market research, set and...
-
Reservations Manager
6 months ago
Dubai, United Arab Emirates AccorHotel Full time**Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
-
Reservation Manager
5 months ago
Dubai, United Arab Emirates Apt Resources Full time**RESERVATION MANAGER**: **Job ID **:1513 **Location **:Dubai - United Arab Emirates **Industry **:Hospitality / Tourism / Recreative **Functional Area **:Front Office / Reception AED 8,000.00 - 8,000.00 **Other Benefits **:Accommodation, Duty Meals and Other Hotel Benefits **GCC Driving License **:No **Description: - Must have least 2 years...
-
Reservation Sales Manager
7 months ago
Dubai, United Arab Emirates Deluxe Holiday Homes Full timeDeluxe Holiday Homes is seeking a highly motivated and experienced Reservation cum Sales Manager to join our Revenue department. As a Reservation cum Sales Manager, you will play a crucial role in ensuring the smooth operation of our reservation process and maximizing revenue for our holiday homes. **Responsibilities**: **Data-Driven Decision-Making**: -...
-
Reservation / Sales Manager
8 months ago
Dubai, United Arab Emirates Deluxe Holiday Homes Full timeDeluxe Holiday Homes is seeking a highly motivated and experienced Reservation/Sales Manager to join our Revenue department. As a Reservation/ Sales Manager, you will play a crucial role in ensuring the smooth operation of our reservation process and maximizing revenue for our holiday homes. **Responsibilities**: **Data-Driven Decision-Making**: - Utilize...
-
Reservations Manager
4 weeks ago
Dubai, United Arab Emirates AccorHotel Full time**Company Description** Reservations Manager** As a** Reservations Manager,** you will be responsible for providing excellent guest service and maintain overall efficiency of set standards for the Revenue & Reservations function. **Our commitment to Diversity & Inclusion**: We are an inclusive company and our ambition is to attract, recruit and promote...
-
Reservations Manager
4 months ago
Dubai, United Arab Emirates One&Only Royal Mirage Full timeReservations Manager (13108) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our...
-
Cluster Reservations Manager
7 months ago
Dubai, United Arab Emirates Hilton Full timeCluster Reservations Manager A Cluster Reservations Manager is responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. **What will I be doing?** As Cluster Reservations Manager, you are responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan...
-
Cluster Reservations Manager
7 months ago
Dubai, United Arab Emirates Hilton Full timeA Cluster Reservations Manager is responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. **What will I be doing?** As Cluster Reservations Manager, you are responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. The...
-
Reservations Supervisor
6 months ago
Dubai, United Arab Emirates Studio M Arabian Plaza Full timeAs a Reservations Supervisor at Studio M Arabian Plaza, Dubai, you play a key role in supporting the reservations department by overseeing reservation operations and providing exceptional customer service. Your responsibilities include supervising reservation agents and ensuring efficient booking processes. **Key Job Responsibilities**: - Supervise and...
-
Sales & Reservation Manager
5 months ago
Dubai, United Arab Emirates Grand Central Hotel Full timeA Sales & Reservation Manager is responsible to develop and foster business through pro-active direct sales, marketing, direct mail, appointment calls and tours of the hotel. Responsible to develop strategic action plans for the hotel to maintain a high occupancy and increase revenue. **Sales Manager Duties and Responsibilities**: - Responsible for...