
Reservations Manager
3 weeks ago
**RESERVATION MANAGER DUTIES AND RESPONSIBILITIES**:
- Knowing the entire Reservation Procedure according to the International Hotel manual system.
- Responsible for Hotel and Local Reservations
- Handling of correspondences, sorted-out letters, telexes, faxes, and cables which are checked already by the Front Office Manager.
- Allocate daily tasks to Reservations staff.
- Review reservations booked daily.
- Review arrival report daily.
- Responsible for the preparation of occupancy forecast.
- Responsible for training staff.
- Responsible for the implementation of policies and procedures.
- Responsible for recording Company/Travel Agent Rates both in the system and correspondence file.
- Liaise with the Sales Department in regards to occupancy, Rates Reservation Analysis.
- Identify Producing Accounts to ensure proper recognition by Reservation staff.
- Knowledgeable in hotel and guest room facilities/services and ensures reservations agents are equally knowledgeable.
- Responsible for various Production reports and supplies to each department concerned.
- Monitoring Telephone manners and general performance of reservations staff daily.
- Ensure special handling of repeat guests and very VIP guests.
- Observe and ensure that proper telephone manners are maintained at all times
- Monitors and coordinates group reservations activity with the Sales Department and Revenue Manager
- Follows up on tentative bookings and updates reservation status
- Reviews no-show and cancelled reservations and processes charges according to the hotel’s policy
- Review room blocking for Long Stay. Suites and special group requests.
- Supervising Group Reservations.
- Maintain cordial relations with commercial clients.
- Bring to the attention Front Office Manager when the hotel availability status is changed and prepare for necessary action.
- Responsible for work schedule
- Responsible for maintaining a Neat and Orderly position at all times.
- In general, perform any other duties that might requested by the Front Office Manager
**Job Types**: Full-time, Contract
Contract length: 36 months
**Experience**:
- UAE: 2 years (preferred)
-
Reservations Agent
3 weeks ago
Dubai, United Arab Emirates Radisson Beach Resort Palm Jumeirah - Reservations Full timeAre you passionate and driven enough to fill our house? We’ve got first class roomsyour challenge is to fill them. Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our Reservations Team are natural organizers, sales driven with finicky attention to detail and...
-
Reservations and Revenue Supervisor
2 weeks ago
Dubai, United Arab Emirates Radisson Beach Resort Palm Jumeirah - Reservations Full timeAre you passionate and driven enough to fill our house? We’ve got first class roomsyour challenge is to fill them. Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our Revenue and Reservations Team are natural organizers, sales driven with finicky attention to...
-
Reservation Manager
4 weeks ago
Dubai, United Arab Emirates Kingsmen Agency Full time**Job Title**: Restaurant Reservations Manager **Key Responsibilities**: - Oversee and manage all restaurant reservations, ensuring all bookings are accurately recorded and confirmed. - Handle customer inquiries regarding reservations, menu options, dietary restrictions, and other related concerns. - Coordinate closely with dining room staff to ensure...
-
Manager, Reservations
3 weeks ago
Dubai, United Arab Emirates Bab Al Shams Desert Resort Full timeManager, Reservations (5166) Rare Finds is a diverse collection of resorts celebrating the individuality and unique identity of a destination, with a distinct ability to captivate the imagination, and bring to the forefront the essence of a place. Authentic and captivating, Bab Al Shams Desert Resort is a truly magical destination, where expertly curated...
-
Reservations Manager
5 days ago
Dubai, United Arab Emirates The Team Builders Full timeOur client is a leading luxury fine dining restaurant & lounge in Dubai looking for an experienced Reservations Manager.What will you doManage the reservation system including table assignments, seating arrangements, and guest preferences.Develop and implement reservation policies and procedures to ensure smooth operations.Train and mentor staff on the...
-
Reservations Manager
6 days ago
Dubai, United Arab Emirates The Team Builders Full timeOur client is a leading luxury fine dining restaurant & lounge in Dubai looking for an experienced Reservations Manager.What will you doManage the reservation system including table assignments, seating arrangements, and guest preferences.Develop and implement reservation policies and procedures to ensure smooth operations.Train and mentor staff on the...
-
Reservations Manager
4 weeks ago
Dubai, United Arab Emirates Hilton Full timeReservations Manager A Reservations Manager is responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. **What will I be doing?** As Reservations Manager, you are responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. The...
-
Reservations Manager
3 weeks ago
Dubai, United Arab Emirates Marriott International, Inc Full time**Job Number** 23007733 **Job Category** Reservations **Location** Bulgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and managing of reservations sales-related...
-
Reservation Manager
4 weeks ago
Dubai, United Arab Emirates Marriott International, Inc Full time**Additional Information** **Job Number**25001720 **Job Category**Reservations **Location**Marriott Resort Palm Jumeirah Dubai, Palm West Beach, Palm Jumeirah Road, Dubai, United Arab Emirates, United Arab Emirates **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and managing of...
-
Reservation Manager
3 weeks ago
Dubai, United Arab Emirates NH Collection Full timeCompany Description **NH Collection Dubai The Palm: Eclectic Elegance on Palm Jumeirah** Feel the ambiance at our exciting new hotel on Palm Jumeirah. Sitting on the exclusive West Beach, NH Collection Dubai The Palm gives easy access to the nearby Nakheel Mall and the largest fountain in the world, the captivating Palm Fountain at The Pointe. Our new...
-
Reservation Manager
3 weeks ago
Dubai, United Arab Emirates Creston Suites Full timeReservations Manager - Holiday Homes Company Creston Suites is a new and refurbished 24-bedroom apartment hotel near Dubai Mall. We are currently looking for a full-time Reservations Manager who will be responsible for day-to-day operations and will also assist the Operations Manager and Commercial Manager. KEY RESPONSIBILITIES - Ensure company brand...
-
Reservation Sales Manager
2 weeks ago
Dubai, United Arab Emirates Deluxe Holiday Homes Full timeDeluxe Holiday Homes is seeking a highly motivated and experienced Reservation cum Sales Manager to join our Revenue department. As a Reservation cum Sales Manager, you will play a crucial role in ensuring the smooth operation of our reservation process and maximizing revenue for our holiday homes. **Responsibilities**: **Data-Driven Decision-Making**: -...
-
Assistant Reservation Manager
3 weeks ago
Dubai, United Arab Emirates Darina Holidays Full timeJob Description: We are seeking a dedicated and detail-oriented Assistant Reservation Manager to join our team. Play a crucial role in overseeing accuracy of reservations, excellence customer service and implement Reservations procedures. Key Responsibilities: - Deliver swift and accurate responses to all client requests, ensuring satisfaction. - Verify...
-
Reservations Manager
3 weeks ago
Dubai, United Arab Emirates AccorHotel Full time**Company Description** Reservations Manager** As a** Reservations Manager,** you will be responsible for providing excellent guest service and maintain overall efficiency of set standards for the Revenue & Reservations function. **Our commitment to Diversity & Inclusion**: We are an inclusive company and our ambition is to attract, recruit and promote...
-
Reservations Manager
1 day ago
Dubai, United Arab Emirates Mandarin Oriental Hotel Group Full time**A background in hospitality or business management is preferred, along with the ability to analyze market trends, contribute to revenue strategies, and ensure the seamless operation of the reservations department. Strong communication and organizational skills are essential.** **Responsibilities** - _General: _ - It is part of your role to understand and...
-
Assistant Reservation Manager
5 days ago
Dubai, United Arab Emirates Carlton Downtown Hotel Dubai Full timeJob ResponsibilitiesOversee daily reservation operations, ensuring accuracy and efficiency in booking processes to enhance guest experience.Manage and train a team of reservation agents, providing guidance on best practices for customer service and booking procedures.Analyze reservation data and trends to optimize pricing strategies and maximize revenue for...
-
Assistant Reservation Manager
5 days ago
Dubai, United Arab Emirates Carlton Downtown Hotel Dubai Full timeJob ResponsibilitiesOversee daily reservation operations, ensuring accuracy and efficiency in booking processes to enhance guest experience.Manage and train a team of reservation agents, providing guidance on best practices for customer service and booking procedures.Analyze reservation data and trends to optimize pricing strategies and maximize revenue for...
-
Reservations Manager
2 weeks ago
Dubai, United Arab Emirates One&Only Royal Mirage Full timeReservations Manager (13108) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our...
-
Assistant Manager
4 weeks ago
Dubai, United Arab Emirates Business Umbrella Full timeHotel in Dubai is looking for Assistant Reservations Manager with 2-3 years of previous experience. Basic salary (6000 AED) plus Accommodation & Transportation with 3 times food. Responsibility: - Liaising with central reservations to communicate new rate plans and promotions - Liaising with travel agents, the revenue manager and the rooms division...
-
Assistant Manager
4 weeks ago
Dubai, United Arab Emirates Grand Hyatt Dubai Full timeSummary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Reservations is responsible to assist the Director of Reservations & Revenue Strategy in managing the Reservations...