Business Unit Head Consumer Care

2 days ago

UAE, United Arab Emirates Galderma Full time

With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the leading company solely dedicated to skin and advancing the future of dermatology.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients and the healthcare professionals we serve every day. We aim to empower each employee and to promote their personal growth all the while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create unparalleled, direct impact.

**Job Description**:
Core Mission

Manage and develop Consumer business
- P&L and Marketing

Influence, implement and execute the global marketing strategy

Manage sales and marketing team and provide leadership towards the achievement of maximum profitability and growth in line with company vision ,values and compliance processes.

Duties & Responsibilities
- Main Duties- Design, propose and direct marketing strategy and sales / commercial policy in accordance with corporate strategy and collaborating with different functions- Management of product portfolio- Management of a distribution and sub-distribution network-
- Responsible for budget and P&L for the business unit-
- In charge of shaping the market, assessing, promoting and monitoring (patient) demand with disciplined tracking of KPIs-
- In charge of assuring resources, leading and developing a team of marketing experts, key account managers and product specialists-
- Work closely with customer service / order entry function (in Finance)- Other Tasks- Define annual plans and budgets per product - assess the progress of plans, follow up marketing and sales output and implement corrective action if necessary-
- Identify target customers, develop a network of relations with healthcare professionals and identify and maintain strong links with KOLs-
- Define promotional policy-
- Maintain contact with all clients in the market area to ensure high levels of client satisfaction.-
- Develop a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability-
- Initiate and coordinate development of action plans to penetrate market-
- Drive the team to increase injector productivity through targeted strategies to increase patient demand at clinic levels-
- Proactively recognize change in market and propose respective action plan-
- Mentor, coach and provide service to sales team (account managers), ensure that they meet or exceed all activity standards for prospecting calls-
- Coordinate activities with area marketing, strategic marketing, medical and regulatory departments and advise senior management on the development of new products or strategies-
- Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.-
- Represent the company at congresses and events- Main Difficulties:
- Change distributors mindset and influence business model- Profile Requirements & Competencies:

- Technical Competencies:

- Education/Training:
- University Degree in science (biology, pharmacy, medicine) or business administration-
- Knowledge of Consumer Care and Pharmaceutical industry-
- MBA is an advantage**Experience**:
- Strong experience in sales and marketing positions showing growth in leadership in FMCG / Cosmetic Market (direct business)-
- Experience in working in a matrix organization-
- Experience in KOL management-
- Strong understanding of customer and market dynamics and requirements-
- Proven leadership and ability to drive sales teams, experience in key account management-
- Experience in managing a big product portfolio-
- International work experience desired-
- Ideally, experience in being part of a management team of an affiliate/ a business unit-
- Willingness to travel and work in a global team of professionalsRequired pre-requisites skills:
- Oral communication / Public Speaking-
- Negotiation and influencing skills-
- High level of integrity-
- Good financial understanding and analytical skills-
- Good at building relationships**Language**:
- Fluent in English especially Medical and Business English (written and spoken/presentations etc).

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