Quality Control Supervisor(Call Center)

**Call Center Job Description**: - Manages and oversees a team of call center agents. - Motivates and supports agents through feedback and communication. - Measures KPI’s like inbound calls, call waiting, and call abandonment. - Assists with taking agents’ calls if they can’t handle the workload. - Improves quality of results by recommending...

We are looking for a call center supervisor for a reputed dermatology group in Dubai. **Salary: 10,000-12,000 AED plus premium benefits** - **Must be fluent in Arabic as high volume of calls are from Arabic speaking patients**_ Must have experience in handling hospital/clinic call center **Responsibilities**: - Manages and oversees a team of call center...

Call Center Supervisor (Automotive Industry)Our client is a regional market leader, specializing in the distribution of quality and reliable aftermarket automotive spares in the UAE, Qatar, MENA, CIS region. They deal with the distribution of Auto parts, Batteries and Lubricants products, etc.We are seeking an Call Center Operation Supervisor. The Operations...

Our client is a regional market leader, specializing in the distribution of quality and reliable aftermarket automotive spares in the UAE, Qatar, MENA, and CIS region. They deal with the distribution of auto parts, batteries, and lubricants products.We are seeking a Call Center Operation Supervisor. The Operations Supervisor oversees the daily operations of...

Our client is a regional market leader, specializing in the distribution of quality and reliable aftermarket automotive spares in the UAE, Qatar, MENA, and CIS region. They deal with the distribution of auto parts, batteries, and lubricants products.We are seeking a Call Center Operation Supervisor. The Operations Supervisor oversees the daily operations of...

Our client is a regional market leader, specializing in the distribution of quality and reliable aftermarket automotive spares in the UAE, Qatar, MENA, and CIS region. They deal with the distribution of auto parts, batteries, and lubricants products. We are seeking a Call Center Operation Supervisor . The Operations Supervisor oversees the daily operations...

We are looking for a competent **Call center supervisor** to organize and direct the staff of our call center. You will be responsible for assessing their work and give them feedback to maximize performance. The goal is to achieve drive excellent performance from your team that will bring sustainable business growth. **Responsibilities** - Working...

We're hiring! We're currently searching for an experienced Call Center Supervisor to join our team. **About us.** Bizrahmed is a well-established medical centre in Dubai with multiple global branches in London and KSA. We have over 25 years' experience within the cosmetic industry, working alongside world renowned plastic surgeons and doctors. We offer...

Job description - Plan and implement call center strategy - Determine targets for call center - Hire and onboard new call center employees - Answer staff questions, provide guidance and feedback to team members - Train new employees - Onboard new employees - Ensure a friendly and motivating work environment - Measure performance with KPIs such as call...

**Responsibilities** - Manage large amounts of inbound and outbound calls in a timely manner. - Follow communication “scripts” when handling different topics. - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. - Seize opportunities to upsell products when they arise. - Build sustainable...

A leading healthcare in UAE is currently looking for a **Call Center Supervisor** who will be responsible to supervise the clinic’s call center and agents. Evaluate and monitor outbound and inbound calls. Responsible to prepare monthly, quarterly, yearly report and submit to the management. 5 years’ experience in a similar field with health care...

Responsibilities: - Supervise and oversee the daily operations of the call center, ensuring smooth and efficient handling of customer orders. - Manage a team of call center agents, providing guidance, support, and training as needed to maintain high-performance standards. - Monitor call center performance metrics, such as call volume, response time, and...

Call Center SupervisorDubai, United Arab Emirates | Posted on 03/20/2025ResponsibilitiesTracks and monitors the team's daily operations and gathers feedback to generate daily reports for the management.Assigns queues and workload.Meets operations KPIs.Checks the project statuses and updates on the performance of each project to the management.Handles...

HEALTHCARE CALL CENTER SUPERVISOR Ability to commute/relocate: - Dubai: Reliably commute or planning to relocate before starting work (required) **Experience**: - HEALTH CARE: 2 years (required) **Language**: - ARABIC (required)

**Job Title: Call Center Manager / Supervisor** **Location**: Dubai, UAE **Company**: Pulse Medical Centre **Job Type**: Full-Time **About Us**: Pulse Medical Centre is a leading healthcare provider in Dubai, focused on delivering top-tier medical services to our patients. As we expand our operations, we are looking for a dedicated Call Center Manager to...

**Job Title: Call Center Coordinator** The Call Center Coordinator is responsible for overseeing the daily operations of the call center, ensuring efficiency, productivity, and excellent customer service. They work closely with call center agents, supervisors, and other relevant departments to achieve organizational goals. **Responsibilities**: -...

We are looking for a competent **Call center supervisor** to organize and direct the staff of our call center. You will be responsible for assessing their work and give them feedback to maximize performance. The goal is to achieve drive excellent performance from your team that will bring sustainable business growth. **Responsibilities** - Working...

**Responsibilities**: - Oversee the day-to-day operations of our call center, ensuring smooth and efficient processes. - Manage and lead a team of call center agents, providing guidance, training, and support as needed. - Develop and implement strategies to optimize call center performance and enhance customer satisfaction. - Monitor call center metrics and...

A leading healthcare in UAE is currently looking for a **Call Center Supervisor** who will be responsible to supervise the clinic’s call center and agents. Evaluate and monitor outbound and inbound calls. Responsible to prepare monthly, quarterly, yearly report and submit to the management. 5 years’ experience in a similar field with health care...

Outbound Call Center Agent Philipion Only As an outbound call center agent for a medical center clinic, your primary role is to make outbound calls to patients or potential patients in order to provide information, schedule appointments, and support healthcare services. Key responsibilities: Conduct outbound calls to patients or potential patients in a...