Key Account Manager

2 months ago


Dubai, United Arab Emirates Pernod Ricard Full time

Position Summary: This position is reporting to the Head of Commercial for GTR India, Middle East and Africa Business Unit and helping to manage selected key accounts in the region, with a focus and enhanced responsibilities on Israel and Africa. The incumbent is responsible for achieving sales target, merchandising objectives and promotion objectives through proper key account management. The main missions are:
Business Development
- Build yearly business sales plan for each customer, based on sales objectives (sell-in / sell-out), key battle grounds, new product launches and activation program.
- Present plan to key customers, followed by regular catch up to ensure business objectives are delivered.
- Actively participate in monthly team meetings and prepare all required data / reporting accordingly.

Customer Relationship
- Nurture strong relationship with key retailers, at every level of the organization, incl. regular meetings and hospitality agenda to strengthen the position of preferred partner

Forecasting
- Monitor all customer orders, depletions and current stock levels to accurately forecast business and achieve sales targets.
- Regular catch up / update with planning team and customers to ensure alignment between forecast and effective orders.

Point of Sales management
- Secure activation space in line with yearly business plan and sales ambition.
- Regular market visit to ensure activations are properly executed, planogram guidelines are respected, and merchandizing is up to standard.
- Gather insight from store team to ensure decisions are made quickly and effectively.

Brand Consultants Management
- Manage the team of dedicated Brand Consultants, incl. performance assessment, recruitment when necessary
- Design and implementation of a Retail strategy.

Reporting
- Management of A&P budget / accruals to ensure maximum efficiency / effectiveness in achieving financial / strategic objectives.
- Follow-up on Account Receivables / Payables and ensure Finance team is always updated on payment status.

Other ad-hoc missions, incl. building presentation deck for management review, deep-dive analysis on specific issue, etc

Qualifications/Requirements:
Education:

- BA degree in Business
- At least 5 years relevant experience in the industry (travel retail /wine & spirits / FMCG and luxury brands) and/or similar function (Key account management)
- Formal sales qualifications/experience an advantage.
- Knowledge in supply planning and inventory management an advantage.
- Evidence of success in negotiations or management with key international customers.
- Motivated, proactive and team player with good working attitudes.
- High-energy with exceptional organizational and time management skills
- Strong presentation/communication and negotiation skills are essential
- Strong effectiveness, results orientation and analytical skills
- Strong ability to plan and adapt to changing environment
- Self starter with ambition to bring new ideas and enable new growth opportunities.
- Ambition to learn and grow together with the team, thriving in the job
- Fluent in English is a must

Technical skills:
Proficient in Excel and PowerPoint.

Travel / Market Visits: according to destination country situation but ideally once every 2 months

Job Posting End Date:
Target Hire Date:
2024-11-01

Target End Date:


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