Internship Customer Success

2 months ago


Dubai, United Arab Emirates skilldeer Full time

You love to communicate and would like to learn more about how it actually is to talk to customers? Then this role is just for you Join a fast-growing scale-up company with a young dynamic team and enjoy the beautiful view above the roofs of Dubai. As a Customer Success Intern, you will support our customer success team in delivering exceptional booking experiences for our clients. Develop your skills in communication, problem-solving, and relationship management, which will be required in any role you take in your future career.

**Key Responsibilities**:

- Collaborate with team members to identify common customer issues and suggest improvements
- Collect information from our partners (Service Providers) to create a Wow for our customers
- Learn more on how to work with a CRM ticketing system
- Assist in updating FAQs and customer support resources to improve efficiency.
- Participate in team meetings and training sessions to enhance your knowledge and skills
- Stay updated on product knowledge and industry trends to better assist customers
- Engage in proactive outreach to customers to enhance relationships and drive retention
- Join an international environment collaborating with our company in Europe as well

**Qualifications**:

- Strong verbal and written communication skills.
- A positive attitude to experience the new with a willingness to learn
- Ability to work in a fast-paced environment and manage multiple tasks
- Basic proficiency in Microsoft Office and familiarity with ticketing systems is a plus.
- English as a must, Arabic as a plus

**What You’ll Gain**:

- Practical experience in customer service and relationship management
- Insights into the operations of a customer-focused organization
- Development of interpersonal skills and professional growth

**Job Types**: Full-time, Permanent, Internship
Contract length: 6 months

Pay: AED1,500.00 - AED2,500.00 per month

**Language**:

- English (required)
- Arabic (preferred)

**Location**:

- Dubai (preferred)



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