IT Support
2 weeks ago
**Expectations & Responsibilities related to your role**
**1. **MANAGE INFORMATION TEHNOLOGY AND COMPUTER SYSTEMS**
- Quickly troubleshoot, diagnose and repair issues with computers and networks so that companies experience as little downtime as possible.
- Resolve day to day IT issue's in house or coordinate with IT Consultant if required.
- Provide technical support for systems and networks.
- Ensure security of data, network access and backup systems
- Design, develop, implement and coordinate systems, policies and procedures
- Install and configure software and hardware.
- Diagnoses issues when computers or other technologies are not working as they should.
- Establishes various guidelines for evaluating the IT systems and determining where changes should be made.
- Assists in the implementation of the IT plan and trains the individuals who will need to use it.
**2. **CONTROLLING AND EVALUATING IT AND ELECTRONIC DATA OPERATIONS**:
- Audit systems and assess their outcomes
- Works with management and other departments to implement a successful IT plan.
- Identify problematic areas and implement strategic solutions in time
- Manage Data storage.
- Manage Backup system and monitoring backup schedules.
- Maintain software license and up-gradation.
- Prepares regular reports for management officials; attends meetings to present these findings.
- Preserve assets, information security and control structures
- Assists in budgeting for IT expenses, including the purchase of new equipment and software when necessary.
- Regularly file reports on the functioning of the systems and department.
**Education and Training**
- Degree educated - Bachelor with a technical major, such as engineering or computer science or similar
- Excellent communications (verbal and written) skills.
- Outstanding interpersonal skills.
- Excellent organizing skills.
- Advanced MS Office skills.
- Excellent command of written and spoken English.
- Microsoft Systems Administration/System Engineer certification will be an asset
**Experience**
- Previous experience as IT Coordinator, Executive
- Proven experience supporting mid to big size team.
- Has experience in Intranet / computer network for sharing information, easier communication, collaboration tools, operational systems, and other computing services within an organization, exclusion of access by outsiders.
- Expert knowledge of IT best practices, policies, and regulations.
- Preferably with Western experience.
- **Industry Experience - **preferably reputable architecture practices, engineering, or consultancy office
- **Years worked following graduation -** minimum 4 years
**Personal Qualities, Skills & Qualifications**
- Problem solver and critical thinker
- Analytical mind and research orientation
- Enthusiasm for architecture and design.
- An ambitious personality, capable of achieving.
- Agility - flexible, addresses obstacles and is pro-active in finding rapid solutions.
- Resilience. Multi-task.
- Able to work under pressure and to tight deadlines.
- Project and time management skills
- Keen attention to details.
- Good communication skills, including writing, speaking and active listening.
- Great negotiation skills with suppliers, vendors and third-party - ensure cost effectiveness and work in line with the budget.
- Good organization, time management and prioritization.
**Job Types**: Full-time, Permanent
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
-
IT Support
4 months ago
Dubai, United Arab Emirates IT DUBAI Full timeMicrosoft Office 365, Intune Setup, Azure AD & Configuration Advanced knowledge of Microsoft Office 365 (Management & Administration) Server Administrator, Backup Management Different types of Outlook configuration and troubleshoot Knowledge, DNS management Knowledge Advance Knowledge of Servers, backup & Storage Advanced knowledge on Firewalls &...
-
IT Support
7 months ago
Dubai, United Arab Emirates IT DUBAI Full timeDifferent types of Outlook configuration and troubleshoot Knowledge, DNS management Knowledge Advance Knowledge of Servers, backup & Storage Advanced knowledge on Firewalls & Network Switches PABX & CCTV knowledge Advanced knowledge of Windows Client's OS / PCs / Laptops Wireless & Routers and Firewalls (Fortinet, SonicWALL etc) Microsoft Office &...
-
IT Support
5 days ago
Dubai, United Arab Emirates Noir7 IT Services Full timeWe are looking for a highly capable IT support specialist to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data. You will also be required to advise on IT equipment upgrades. To ensure success as an IT support...
-
IT Support
2 weeks ago
Dubai, United Arab Emirates Makver-GSM IT Full timeWe are looking for a highly capable IT support specialist to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data. You will also be required to advise on IT equipment upgrades. **IT Support Specialist...
-
IT Support
3 days ago
Dubai, United Arab Emirates Onetech IT Solutions Full time**Job Summary**: **Key Responsibilities**: - Provide technical support and resolve IT-related issues, including hardware, software, network, and peripheral equipment. - Perform installation, configuration, and maintenance of IT equipment, including computers, printers, and networking devices at client premises. - Carry out structured cabling work, including...
-
Customer Support Associate
4 days ago
Dubai, United Arab Emirates IT Connections Full time**Customer Support Administrator** The Customer Service will report to the Technical Manager and will provide administrative support to the Services team / organization, manage office functions including: Job Order coordination, managing the Repair collection/dispatching,, database management, daily office operations, coordination of commercial matters,...
-
Customer Support Representative
7 months ago
Dubai, United Arab Emirates TNC IT Solutions Full timeA **Customer support representative **supports customers by providing helpful information, answering questions, and responding to complaints. They're the front line of support for clients and customers and they help ensure that customers are satisfied with products, services and features. - **This job requires full-time presence at the office and rotational...
-
Customer Support Representative
2 weeks ago
Dubai, United Arab Emirates TNC IT Solutions Full time**KEY JOB RESPONSIBILITIES**: - Thorough documentation for customer inquiries via internal ticketing process to ensure each issue has accurate tracking from problem reporting to problem resolution - Maintaining a positive, empathetic and professional attitude toward customers at all times - Attending training and know our products inside and out so that you...
-
Customer Support Representative
1 week ago
Dubai, United Arab Emirates TNC IT Solutions Full time**KEY JOB RESPONSIBILITIES**: - Thorough documentation for customer inquiries via internal ticketing process to ensure each issue has accurate tracking from problem reporting to problem resolution - Maintaining a positive, empathetic and professional attitude toward customers at all times - Attending training and know our products inside and out so that you...
-
IT Support Assistant
7 months ago
Dubai, United Arab Emirates Al Haktur IT Solutions Full time**Responsibilities**: - System Administration: - Install, configure, and maintain servers, workstations, and network devices. - Monitor system performance and identify and resolve issues. - Perform system backups and disaster recovery procedures. - Manage user accounts and permissions. - Network Administration: - Design, implement, and maintain the...
-
IT Technical Support
1 day ago
Dubai, United Arab Emirates Techsoft & Digital IT Group Full time**Responsibilities** - keep computer systems running smoothly and ensure users get the maximum benefit from them - monitor and maintain computer systems and networks - talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues - troubleshoot system and network problems, diagnosing and...
-
Software Support
7 months ago
Dubai, United Arab Emirates Almas IT Infrastructure Full timeWe have an urgent requirement for **SOFTWARE SUPPORT & SALES EXECUTIVE** Job Responsibilities: Qualification: Graduation Experience: 1 Year in Software Industry Languages: English, Hindi and Malayalam Job location : Dubai Attractive Salary and Incentives will be provided. Experience in Software sales & Training will be an added advantage Please send...
-
IT Technical Support
2 weeks ago
Dubai, United Arab Emirates TNC IT Solutions Full time**Responsibilities** - Act as the initial point of contact for all computer and system related concerns from clients or other employees - Research and identify solutions to software and hardware issues - Diagnose and troubleshoot technical issues, including account setup and network configuration - Properly escalate unresolved issues to appropriate internal...
-
CRM Support Product Owner
3 months ago
Dubai, United Arab Emirates Triac IT Solutions Full time**Experience : 5+ Years** **Location: Dubai, UAE** **Functional Responsibilities**: - Incident Management: Respond promptly to urgent requests and incidents affecting live Salesforce assets, ensuring mínimal downtime and disruption. - Priority Setting: Support the prioritization and manage a backlog of support requests and live issues, balancing...
-
Zoho Implementation
7 months ago
Dubai, United Arab Emirates SAMSOFT IT SOLUTIONS L.L.C Full time**Zoho Implementation / Support Executive** **Responsibilities** - Develop custom APIs, methods, and functions as a software developer - Understand the business process flow and requirements of the team members to implement and customize various elements and objects in Zoho - Effectively utilize Zoho modules features to automate various business processes -...
-
Dynamic Nav Support Agent
7 months ago
Dubai, United Arab Emirates Quality Point IT Consultancy Full time**Microsoft Dynamic Nav / LS Retails Support Agent** The Microsoft Dynamics NAV Support Agent will be the main point of contact for all inquiries and requests related to Navision Software by the client. They will also support and train users on various Dynamics NAV functional areas. **Responsibilities**: - Collaborate with developers, finance, quality...
-
Dynamic Nav Support Manager
7 months ago
Dubai, United Arab Emirates Quality Point IT Consultancy Full timeLocated in Dubai-UAE and looking for the next driven Support specialist within MS Dynamic NAV. These nationally renowned organizations focusing on the implementation of Dynamics NAV. You will be managing a growing team and directing the main stages to achieve successful company growth. This opportunity will allow you to accelerate your career within an...
-
It-support-spezialist (Alle Geschlechter)
7 months ago
Dubai, United Arab Emirates BASYS IT-Service GmbH Full timeSind Sie bereit für neue Horizonte? Die BASYS IT-Service GmbH bietet derzeit IT-Dienstleistungen in 14 verschiedenen europäischen Ländern an und ist an mehr als 30 Standorten tätig, darunter London, München, Barcelona und Prag. Wir helfen, pragmatische Lösungen durch unsere exklusive Tätigkeit zu schaffen. Unsere Kunden vertrauen auf unseren...
-
General Accountant
2 days ago
Dubai, United Arab Emirates We Will Fix It Services L.L.C Full time**The Role** Job Title: General Accountant & HR Support Reports to: Head of Finance and Administration Department: Finance and Administration No. of Direct Reports: 0 Base: Dubai Total No of Reporting Staff in Department: 3 **Job Dimensions** **1.** **Job Purpose**: This position is responsible for supporting the Head of Finance and Administration...
-
General Accountant
2 weeks ago
Dubai, United Arab Emirates We Will Fix It Services L.L.C Full timeJob Title: General Accountant & HR Support Reports to: Head of Finance and Administration Department: Finance and Administration Base: Dubai Total No of Reporting Staff in Department: 3 **Job Dimensions** **1.** **Job Purpose**: This position is responsible for supporting the Head of Finance and Administration on day-to day accounts and office...