Spa Manager

7 months ago

Ajman, United Arab Emirates Zarya wellness SPA Management company Full time

To work with the Assistant Manager, Supervisors, Therapists to ensure that assigned brand’s treatments and products are promoted as efficiently as possible.
- To train and motivate the team to maximise personal sales activities in order to promote the spa.
- To plan and participate in sales activities and to take adverse recommendation from hotel marketing team & Zarya Marketing team
- To work with team to achieve convert treatments into packages and sell membership programme
- To assist Director of Spa Operations (DSO) to liaise with hotel / resort GROs, Tour Guides, Front Desk et cetera in order to promote assigned Spas and ensure a professional and positive relationship.
- To periodically check that the treatments and services offered are in accordance with Company standards.
- To assist the DSO and Trainers in the standardisation of all procedures, treatments, products, equipment et cetera to ensure maximum service, guest satisfaction and profitability of the Company’s operations.
- To assist DSO to liaise with resort/hotel spa partners (customers) to ensure a professional, smooth and mutually beneficial cooperation between the resort / hotel management, assigned Spa personnel.
- To make recommendations to the DSO regarding the updating and improvement of treatments, equipment, products and services in order to improve guest satisfaction and operational profitability.
- To directly be involved in the promotion of spa treatments on the contracted resorts/hotels and to liaise with the resort/hotel management and staff to promote spa services.
- To suggest and develop in cooperation with DSO and DOSM ways and means to increase sales and profitability at the Company’s spa operations.
- To attend any tasks, meetings and events as requested by the management.

**Experience**:

- SPA manager: 3 years (required)

Ability to Commute:

- Ajman (required)

Ability to Relocate:

- Ajman: Relocate before starting work (required)

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