Front Desk Agent

6 months ago


Ajman, United Arab Emirates Ajman Hotel Full time

**Position: Front Desk Agent**

At Ajman Hotel managed by Blazon Hotels, we focus on attracting and retaining people with a strong sense of leadership and passion. We are dedicated to creating a culture where our colleagues are motivated and challenged to invest their creativity. Our people are what distinguish us, and we always provide opportunities to help them further develop their skills, their goals and their long-term career success.

**Location: Ajman, United Arab Emirates.**

**ESSENTIAL DUTIES & RESPONSIBILITIES**:
We are looking for a **Front Desk Agent **who can perform the below task
- Ensure that the guest is allocated the accommodation he/she is expecting (**according to their preferences**) and the Reception is aware of any necessary requirements.
- Maintain an up to date knowledge of the hotel services, supply information and respond to guest queries.
- Maintain awareness of guest profiles through IDS guest profile system and ensure that no duplicate profiles are left without being merged.
- Deals promptly, efficiently and pleasantly with any queries.
- Daily printing, reviewing of related reports such as birthday report, arrival report, and VIP report.
- Controlling the loyalty programs of the hotel and ensure that each guest is credited properly for his/her points and get the related benefits upon booking.
- Show around guests of hotel facilities
- Assisting the Duty Manager in blocking rooms and communicating with Housekeeping for treatments for rooms following the standard procedure.
- Coordinate and handle all group requirements, activities once the group contract has been established.
- Prepares for group arrivals with coordination of the Duty Manager, ensure clean rooms are allocated, keys, registration materials are prepared, welcome drinks/reception arranged and registration area assigned.
- Builds and maintains group files for arriving groups and ensures correct information is received for group profile.
- Meet and escort arriving and departing groups.
- Checks/reconciles departure for the same day
- Sending departure letters for the next day and follow up on the departure time.
- Maintain awareness of sales opportunities, maximizing revenue whenever possible and exceeding our guest expectations.
- Maintain an awareness of competitive rates and occupancy levels.
- Awareness of events and what is happening in town.
- Promotes inter-hotel sales and in-house facilities such as our restaurants and Spa.
- Establish and maintains good public relations and enhance sales for the hotel at every opportunity.
- Passing sales leads to the Sales Department and the Front Office Manager.
- Maintain regular and effective liaison between Front Office and other departments with particular emphasis on Housekeeping.
- Handling show rounds for all guests and coordinate with sales if any group requires show rounds.
- Escorting all arrivals.
- Ensure that all information on guests’ preferences is updated in their profiles.
- To comply with all Hotel policies and procedures.
- Strict Implementation of Hotel Standards at all times.

**QUALIFICATIONS**:

- Minimum 2 years as Front Desk Agent in a hotel/hospitality industry
- Good command of the English language written and spoken. Other foreign languages (spoken) an advantage.
- Good computer skills
- With pleasing personality

**BENEFITS**:Visa, Service Charge, Tips, Flight Ticket, Insurance, Career Progression, Accommodation and Duty Meals.

**Experience**:

- Front Desk Agent: 2 years (required)



  • Ajman, United Arab Emirates Al mustakbal veterinary clinic Full time

    We are looking for a well experienced female Front Desk Receptionist to join our veterinary clinic in Ajman. Al Mustakbal Veterinary Clinic is looking for a front desk receptionist to join our energetic team. We are based in Ajman city; our state-of-the-art establishment is fully equipped and the work environment is very...


  • Ajman, United Arab Emirates Al Rayat Decor Full time

    **Job Overview**: We are looking for a proactive and professional Administrative Assistant / Front Desk Officer to manage the day-to-day administrative tasks and ensure the smooth operation of our front desk. This role is crucial in providing exceptional support to both internal teams and external clients, contributing to the overall efficiency and...


  • Ajman, United Arab Emirates Universal Carton Industries LLC Full time

    We are a manufacturer of all kinds of corrugated boxes located in Ras Al Khaimah, and will provide Pick & Drop from Ajman. Looking for Front Desk Receptionist must be well versed, computer literate and can speak English very well. **Job Types**: Full-time, Permanent **Salary**: AED1,600.00 - AED1,800.00 per month


  • Ajman, United Arab Emirates Creators Training and Consultancy Center Full time

    **Job Summary**: We are seeking a proactive and customer-focused individual to join our team as an **academic counselor cum front desk officer**. This dual-role position combines academic advising with administrative responsibilities, ensuring an excellent experience for students and visitors. You will be the first point of contact at the front desk,...


  • Ajman, United Arab Emirates Flex Group Full time

    **Flex Group of companies** is inspired by the notion of growth and progress. Our Headquarters is based in Ajman one of the fastest developing emirate in United Arab Emirates. Flex Group's vision and entrepreneurship has resulted in formation of a widely diversified group and today our group is comprised of over 6 autonomous companies - specialising in...


  • Ajman, United Arab Emirates Al Jurf Medical Center Branch 01 Full time

    Looking for an enthusiastic female receptionist who can handle the job role of Welcoming patients and visitors, answering the telephone and answering any inquiries. Scheduling appointments and keep those appointments on time. Assisting patients with completing necessary forms and documentation. - Split Duty - Own Visa / Sponsored Visa - Hindi and English...


  • Ajman, United Arab Emirates ASIAN MEDICAL CENTER L.L.C Full time

    Receptionist is a professional who manages the front desk of an organization. They are usually the first point of contact for customers. Receptionists also perform various administrative tasks. Visa Requirement: Under Husband/Parent's Pay: AED1,500.00 - AED2,000.00 per month Ability to commute/relocate: - Ajman: Reliably commute or planning to relocate...


  • Ajman, United Arab Emirates Flex Group Full time

    **Flex Group of companies** is inspired by the notion of growth and progress. Our Headquarters is based in Ajman one of the fastest developing emirate in United Arab Emirates. Flex Group's vision and entrepreneurship has resulted in formation of a widely diversified group and today our group is comprised of over 6 autonomous companies - specialising in...


  • Ajman, United Arab Emirates JALEEL MEDICAL CENTER L.L.C Full time

    A Medical Receptionist, or Medical Front Desk Clerk, is responsible for interacting with guests in a healthcare setting and managing administrative tasks for the medical team. Their duties include scheduling patient appointments according to Doctor availability, explaining intake forms to new patients and processing payments after treatment and daily...


  • Ajman, United Arab Emirates Suneer Holding Full time

    We are hiring smart experienced sales oriented Front office receptionist for our Ayurvedic clinic known as Kottakkal Ayurvedic Medical center located at Ajman. Our company Suneer Holding holds health care services,Trading,Wellness etc... Pay: AED2,000.00 - AED2,500.00 per month


  • Ajman, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24066284 **Job Category** Rooms & Guest Services Operations **Location** Ajman Saray a Luxury Collection Resort Ajman, Sheikh Humaid Bin Rashid Al Nuaimi Street, Ajman, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB...

  • Front Office Assistant

    4 months ago


    Ajman, United Arab Emirates PlaceUp Full time

    **Position Title**: Front Office Assistant **Location**: Ajman **Employment Type**: Full-time **Key Responsibilities**: 1.**Front Desk Management**: - Greet and welcome visitors in a professional and friendly manner. - Answer, screen, and forward incoming phone calls. - Maintain a clean, organized, and professional reception area. 2.**Administrative...

  • Bellman

    6 months ago


    Ajman, United Arab Emirates The First Group Full time

    **Job Description**: **Job Summary**: The Bellman is responsible for providing exceptional customer service to hotel guests, especially when it comes to their luggage and transportation needs. They are responsible for greeting guests upon arrival, assisting them with their luggage, and providing information about the hotel's amenities and services. The...

  • Night Auditor

    6 months ago


    Ajman, United Arab Emirates Uniglobe Holding Full time

    In the night auditor role, you will work closely with the hotel’s bookkeepers and front desk agents to ensure guests are checked in and books kept up-to-date. You will answer guest inquiries, and update customer accounts and ledgers. You will be expected to maintain a professional and friendly attitude when interacting with hotel customers. Success in this...

  • Front Desk Agent

    2 months ago


    Ajman, United Arab Emirates AccorHotel Full time

    **Company Description** Fairmont Ajman is a beachfront 5-star hotel situated in Ajman, just 30 minutes away from the bustling metropolis of Dubai. Combining hospitality and elegance with a deep connection to our natural surrounds, Fairmont Ajman promises exceptional cultural, leisure and dining experiences in a truly spectacular setting. Featuring 252 guest...

  • Front Desk Agent

    6 months ago


    Ajman, United Arab Emirates AccorHotel Full time

    Consistently offer professional, friendly and engaging service - Greet, check in and settle guest accounts while ensuring all service standards are followed - Assist guests regarding hotel facilities in an informative and helpful way - Follow department policies, procedures and service standards - Follow all safety policies - Other duties as...


  • Ajman, United Arab Emirates Oscar Lubricants Full time

    **Responsibilities**: Greet visitors warmly and make them feel welcome. Answer incoming calls, direct calls to the appropriate person or department, and take messages when necessary. Manage schedules, schedule appointments, meetings, and other events for staff members. Receive and distribute mail and packages, as well as process outgoing mail and...

  • Front Office Executive

    6 months ago


    Ajman, United Arab Emirates NMC Healthcare Full time

    Responsible for serving patients at the front desk by greeting, welcoming and directing them appropriately and ensure all front office staff to follow the same. Focus mainly on patient care at front office. Work strictly within the scope of front office and will report to Manager - Clinic Administration. - Whenever a patient or visitor enters the clinic,...


  • Ajman, United Arab Emirates Crystal premium awards Full time

    As a Front Desk Officer cum Admin Assistant, you will be the first point of contact for our organisation. Duties include offering administrative support across the organisation. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls....


  • Ajman, United Arab Emirates CASECADE COMPUTER TRADING Full time

    *FRONT OFFICE SALE(CAMERAS AND IT PRODUCTS) *RECEIVING CALLS *Preparing Invoices(Must Have Basic Tally Knowledge) *Sending Quotations *Assist Project Work From Office *Must Be Fluent In English **Experience**: - TALLY: 1 year (required) **Language**: - Fluent English (required)