Outlet Supervisor

2 months ago


AlAyn, United Arab Emirates Pioneer Vision Group Full time

Responsibilities:

- Can manage to handle customer in all aspect
- Assists guest with table reservation.
- Ensures guests are served within specified time.
- Has a good knowledge of menu and presentation standards.
- Is able to answer any questions regarding menu and assist with menu selections.
- Is able to anticipate any unexpected guest need and reacts promptly and tactfully.
- Always applies service techniques correctly at all times, and serving Food &
Beverage items with enthusiasm.
- Sets tables according to type of event and service standards.
- Checks with guests to ensure satisfaction with each food course and beverages.
- Is responsible for clearing, collecting and returning food and beverage items to proper area.
- Presents accurate final bill to guest and process payment.
- Performs shift closing on the Point of sales terminal and tally cash and credit card settlements.
- Ensures that the restaurant is always kept clean and organized, at both the front as well as the back of house areas.
- Works with fellow staffs and manager to ensure that the restaurant achieves its full potential.
- Completes the daily responsibilities that are set for each individual shift.
- Completes closing duties, including restocking items, turning off lights, etc.
- Conducts monthly inventory checks on all operating equipment and supplies.
- Take an active role in coaching and developing junior staff.
- Performs any other duties related to food and beverage service assigned by the manager.
- Assists Assistant Manager/Manager in conducting daily shift briefings to update and disseminate relevant information to colleagues.
- Other tasks as assigned.

**Requirements**:
Qualifications:

- diploma / degree in the hospitality field with a maximum of two years experiences in a similar role.
- Must be well-presented and professionally groomed at all times
- Excellent leader and trainer with strong interpersonal skills and attention to detail
- Ability to motivate employees to work as a team effectively and productively
- Should have pleasing personality.
- Good knowledge of food and beverage service.
- Passion for guest service
- willing to work in Al Ain


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