Team Member- Front of House

2 weeks ago

Ras alKhaimah, United Arab Emirates Independent Food Company Full time

Communicates directly with guests i.e. presents menus, helps with recommendations, receives orders, places orders and handles payments.
- Ensures proper appearance (condition of uniforms) and grooming whilst on duty.
- Works (hands on) towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours.
- Handles the guest greeting upon arrival and their seating through the hostess.
- Maintains a professional / friendly, yet discreet relationship with the outlet patrons to ensure their well-being.
- Makes himself / herself familiar with all menus, promotions, and other relevant issues concerning the outlet (product knowledge).
- Reports cleanliness and maintenance issues to the immediate Supervisor.
- Handles guest complaints as per instructions or consults the immediate Supervisor.
- Attends all regular departmental briefings and contributes to an open communication within the assigned team.
- Contributes to meet / maximize the monthly revenue budget for the respective outlet and understands to control the operational expenses.
- Familiar with the company’s internal policies and safety procedures
- Helps in other areas of the if the situation requires.
- To promote efficiency, confidence, courtesy and an extremely high standard of social skills.
- To generally promote and ensure good inter-departmental relations.
- To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
- To adhere to rules and regulations at all times.
- To participate in any Training/Developments schemes as recommended by senior management.
- To assist the Duty Manager in any task outlined/detailed by him/her.
- To ensure that the standards required by Law and by Management are maintained at all times in the areas specified above.

**Job Types**: Full-time, Permanent

**Salary**: From AED2,600.00 per month

  • HR and Team Housing Coordinator

    7 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    A Human Resources and Team housing Coordinator, coordinates and implements department activities and projects, as assigned. Provides clerical and office support and assistance to department management. To be a great host for team members staying in our team member accommodation by providing an outstanding brand-specific ´guest experience´ from arrival to...

  • Front Office Manager

    7 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    A Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the...

  • Assistant Front Office Manager

    9 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Assistant Front Office Manager An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Assistant Front Office Manager, you will assist in supervising the Front Office...

  • Assistant Front Office Manager

    9 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members...

  • Front Office Supervisor

    2 weeks ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    A Front Office Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Office Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A...

  • Front Office Supervisor

    8 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Front Office Supervisor - Waldorf Astoria Ras Al Khaimah A Front Office Supervisor assists in management of daily Front Office operations and works with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector. **What will I be doing?** As a Front Office Supervisor, you will assist in management of...

  • Front Office Intern- German Speaker

    2 weeks ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    A Front Office Intern assists in daily Front Office operations and works with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector. **What will I be doing?** As Front Office Intern, you will assist in daily Front Office operations and work with customers and Guests as part of a project used to...

  • Front Office Manager

    7 months ago

    Ras al-Khaimah, United Arab Emirates MINOR Hotels Full time

    You will oversee the day-to-day operations of the Front Office, maintaining Front Office and brand standards and maximizing the quality level of products and services to achieve the highest guest satisfaction. This will include managing the performance of the team members: designing, implementing and monitoring the impact of training (including IT systems...

  • Front Office Host/ Receptionist

    6 days ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    A Front Office Host/ Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Front Office Host/ Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from...

  • Front Office Manager

    7 months ago

    Ras al-Khaimah, United Arab Emirates Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Front Office Agent

    9 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Front Office Agent - Waldorf Astoria Ras Al Khaimah A Front Office Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Front Office Agent, you will provide reception services for Guests to contribute to an overall...

  • Stewarding Team Leader

    2 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Stewarding Team Leader A Stewarding Team Leader trains, supports, and motivates the Back of House Team to deliver an excellent Guest and Member experience while managing cleaning schedules, moving and storing necessary equipment, and observing safety guidelines. **What will I be doing?** As a Stewarding Team Leader, you are responsible for training,...

  • Guest Service Agent

    8 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Guest Service Agent (Front Desk) A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an...

  • Guest Service Agent

    7 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Guest Service Agent - Front Desk A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an...

  • Front Office Agent

    9 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    A Front Office Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Front Office Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out...

  • Front Office Agent

    8 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    A Front Office Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Front Office Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out...

  • Housing Manager at Intercontinental® Ras Al

    3 days ago

    Ras al-Khaimah, United Arab Emirates IHG Full time

    **About us** As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer...

  • Guest Service Agent

    8 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Guest Service Agent (Front Desk) A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will provide reception services for Guests to contribute to an overall exceptional...

  • Guest Service Agent

    2 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Guest Service Agent - Front Desk A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will provide reception services for Guests to contribute to an overall exceptional...

  • Front Office Shift Leader

    4 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Front Office Shift Leader A Front Office Shift Leader assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience. **What will I be doing?** As Front Office Shift Leader, you will assist in daily Front Office operations and work with customers and Guests to serve...