Supervisor
6 days ago
Excellent communication verbal or written.
- Manage Restaurant staff’s work schedules and proper SOP (e.g., uniform).
- Might be part of recruitment process - interview and trials.
- Conduct regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
- Oversee food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
- Monitor inventory and ensure that all food supplies and other restaurant essentials are adequately stocked.
- Review customer surveys to develop and implement ways to improve customer service.
- Resolve customer complaints in a professional manner.
- Reliever to the FOH staff if needed.
- Involve in staff operational trainings.
- Opening checklist (performing the opening checklist and daily duties allocation)
- Closing checklist (performing the closing checklist and daily closing allocation)
- Checking and controlling delivery orders.
- Ensure the general cleanliness of the entire outlet during & off operations.
- Checking & reporting team attendance.
- Ensure that all people are well groomed.
- Briefing and section allocation
- Assigning people on their sections
- Checking if the Sequence of service is applied in the operation.
- Checking that the food and drinks are served on time.
- Table visits during the absence of the manager / Assistant manager.
- Communicating operations progress / challenges to the in charge.
- Maintaining the service quality by checking order timing, food service quality and consistency.
- Daily report: filling the daily report.
- Communicating and following up on daily orders/ requestions.
- Controlling & monitoring staff performance on a daily basis.
- Representing the company when there is inspection from the authority.
- Conducting training for new employees/new joiners.
Ability to commute/relocate:
- Al-Ayn: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Gender?
**Experience**:
- Supervisor: 4 years (required)
Willingness to travel:
- 100% (required)
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