Admissions Secretary

4 weeks ago


Dubai, United Arab Emirates GEMS Education Full time

About the role

We are looking for a passionate Admissions Secretary to join our team at the GEMS Metropole School in Motor City. Be part of our front-of-house team and become a brand ambassador for GEMS Education.

Job Purpose:
Organise and manage the admission procedures of students to maintain a school-specific enrolment budget consistently throughout the academic year. Ensuring all students are registered per the GEMS Enrolment Process and the specific governing body.

Key responsibilities of the Admissions Secretary:

- Support the school Registrar by meeting with prospective parents to explain admission procedures, curriculum, fee structure, and regulations so the prospective parents can make an informed decision.
- Maintain an accurate record of all places available at the school and an up-to-date waiting list that details students who wish to be enrolled and has passed any necessary placement tests.
- Work closely with the Government Relations Executive (GRE) to ensure all Transfer Certificates received for new students meet the requirements of the governing body, students are registered in a timely fashion, outgoing TCs are processed efficiently and visa and passport information is up to date continuously throughout the academic year.
- Be fully versed in all the rules and regulations of the Ministry of Education and other relevant governing bodies (SEZ, KHDA, ADEC) to ensure compliance during the admission process.

Job-Specific Knowledge & Skills:

- Experience using Salesforce or similar CRM software
- Exceptional time management skills and the ability to multi-task
- Advanced user of Microsoft Office and able to utilize technology well to present facts to the management.
- Able to manage a diverse team’s performance and relationships.
- Analytical Thinking

**Experience**:

- A minimum of two years in a customer service focused role
- Proven success with meeting sales targets is mandatory; the ability to influence the team and deliver quality results and meet sales targets consistently is critical.
- Relationship management experience - able to build and influence professional relationships with peer groups as well as the parental community.
- Effective communicator. Being bilingual is an advantage.
- Interpersonal skills, able to operate in a diverse environment

Qualifications:

- A college degree from a reputed university is desirable (BA or BSc)

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