Inside Sales Team Leader-controls and Security
5 months ago
**What you will do**
We are seeking an Inside Sales Team Leader to join our team in Dubai. Reporting to the Director of Inside Sales, the Inside Sales Team Leader will play a vital role in supporting our UAE customers. You will be responsible for identifying customer requirements, providing solutions and services, and ensuring customer satisfaction and account retention.
**How you will do it**
- Collaborate with Outside Sales, Field Operations, and technical services resources to develop proposals that address customer needs.
- Serve as the main point of contact for clients, answering queries and providing technical advice on new product introductions and modifications.
- Handle inquiries related to Controls and Security (Service) systems, building and maintaining relationships with Wholesale Distributors, and coordinating new and repeat sales.
- Create proposals using CPQ/pricing tools and service selection tools.
- Partner with the local area team to gather onsite asset counts and site details.
- Review PPM Reports and MRF for labor and material jobs.
- Provide guidance on pricing and identify upsell opportunities.
- Review proposals prior to customer submission.
- Review and approve Order Receipt.
- Conduct outbound calls for follow-up and contact customers with outstanding or soon-to-expire proposals.
- Review current and expiring contracts, as well as contract performance.
- Capture and update all actions in SFDC.
**What we look for**
**Required**
- Bachelor's degree in mechanical/electrical engineering or equivalent.
- Minimum 5 years of experience in sales/estimation in the Controls, Security, and Building Technology Industry.
- Proven track record of over-achieving goals.
- Demonstrated ability to influence account decision makers at key levels.
- Strong phone presence and experience making a high volume of calls.
- Experience working with a CRM database.
- Ability to quickly learn Johnson Control's product lines.
**Preferred**
- Proficiency in Arabic language.
LI-ED1 #onsite
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